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at the Inn at Calypso Cay Lake Buena Vista South
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May 16th, 2019
This hotel is situated v close to sea world , very well equipped rooms with a balcony . The breakfast spread is awesome and the swimming pool adds to the recreation with the gym facility . It’s a good place for groups . TRIPADVISOR.COM USER
Holiday Inn express calypso cay
Mar 30th, 2019
Did not replace towels two days in a row. Had to call and get them delivered. Never cleaned the room on the last night. They just completely forgot. We left the room at 0930am and returned at 430pm to a dirty and unmade room. Cleaning staff had left for the day. The pool opens at 0700am and no towels available until 10:00am-11:00am. TRIPADVISOR.COM USER
Mar 2nd, 2019
My family and I stayed at this hotel while we were visiting Disney. First off the location is excellent! If you're driving to Disney it's literally like a 7 minute drive ($1 toll) they also have a shuttle to and from Disney which has 3 departure times and only 1 return time, Wawa is a 3 minute walk and so is Walmart- not even a minute drive from hotel. As far as amenities- great amenities!! They have 3 pools-open year-round I believe, waterslides, a splash pad, bar/grill, put put golf, playground, breakfast is free and yummy. They also have a designated section for zip lining, blow up slide, rock climbing, and trampoline jump-pretty cool for kids. As for service housekeeping was friendly, front desk staff was 50/50, and the tiki hut staff where you check out pool towels and golf clubs were also 50/50- they just looked hot and tired. But overall wonderful experience for our purpose of stay. Would highly recommend. TRIPADVISOR.COM USER
Stayed here on a whim, but I'll be back
Feb 26th, 2019
I had previously booked a reservation at another IHG property not too far away from this location for 6 nights, but after one night it became clear I needed to switch hotels. I looked up hotels in the area and there were only a few to choose from within my price range at such short notice (It was also President's Day weekend and a lot of people were visiting because kids up north were on winter break). I read a few reviews, looked at some pictures, and crossed my fingers that it'd be a much better experience than the hotel I was currently at. It turned out to be a night and day difference. The hotel is very modern looking and the rooms match the lobby's decor. I stayed in a king suite and was impressed with its size. The living space was a comfortable size and the bedroom was fairly large as well. I did think the bathroom seemed a bit on the smaller side for the size of the room, but by no means was the bathroom small, I'd say it was average. The toiletries the hotel provided were better than what most HIEs provide (J.R. Watkins aloe and green tea scented). The shampoo, conditioner, and shower gel were all in pumps that were attached to the wall in the shower. They provided little bottles of lotion and hand soap as well. During my stay there was a soccer team of boys that had to be under the age of 10 staying here as well. I won't say I was able to hear all of their conversation, but even when I was in the bedroom I could hear a lot of what they were saying when they were out in the hallway and it wasn't like they were screaming. The breakfast is your typical HIE breakfast. It was always well stocked. The only thing I wish was that there was more variety. I stayed for 5 nights and I only remember seeing the bacon and sausage rotate from the food. When I checked in I was given a piece of paper that was supposed to give me access to the lounge area for the platinum (and higher?) members. I ended up using the lounge once and it was definitely a nice quiet place to escape from everyone, but there was plenty of seating inside and outside, even with a large soccer team and a high school group that was staying at the hotel the same time as I was. Also, I noticed someone else mentioned something about a wristband in their review and I too was confused about this. I had been eating for two days before I was asked if I had a wristband. I said no and wasn't asked any more information. It was the same staff member for my entire stay and I know she recognized me. That bit was confusing because I wondered if I needed one or not. There are several pool areas you can use. The pools are supposedly heated, I'm not sure if they are or not. Also, the larger hot tub was broken the one time I wanted to use it, so I went to use the one by the kiddie pool and after I turned it on and got in I could tell that wasn't working properly either. The water was the same temperature as the pool. Someone in the pool asked if the water was warm and when I told them no, they just sighed so they must have known it wasn't working either. While staying here I visited MK and Epcot (EXCELLENT location, only took me 15 minutes to get to both) so to avoid waiting in line to buy a ticket at the park I purchased a ticket at the desk they have at the hotel. Super quick and easy transaction, though I found it odd that it cost a few cents more buying the ticket at the hotel than it did at Disney even though the base price was the same for both days. I didn't receive an itemized receipt so I couldn't see what those few cents were for, but I imagine if you were buying several tickets they'd add up. The one problem I did come across is that my request for no down/feather bedding in the room wasn’t fulfilled (this seems to be a common issue among many hotels, no matter what brand). When I checked in I mentioned this to the front desk and she said she didn’t see a note from housekeeping saying that there were down pillows, but if there was a problem to let her know. Not too surprising to me, when I got up to my room there were two soft pillows, which are filled with feathers. At that time I just wanted to unpack and rest so I put the pillows in a drawer in the living area. The next day I took the pillows out and placed a note on top for housekeeping and asked if they could take them away. I specifically wrote that I was allergic to them. I spent that day at a park and when I returned the pillows were gone, but there were four pillows on the bed. I looked and sure enough the ones I removed were gone, but two new soft pillows had been replaced. I placed those in a drawer and the next morning I went to the front desk and ended up speaking to the same woman who checked me in and told her the issue. She wrote a note for housekeeping and when I went back to my room later at night the pillows were gone. Overall, I was very impressed with my stay here. The location was perfect as it's away from the traffic, is set back so there's no road noise, yet still close to WDW. I definitely plan on staying here again. TRIPADVISOR.COM USER
Noisy. Book a suite, or don't book at all.
Jan 23rd, 2019
I booked at this hotel to use my IHG points. I'll never visit again. It's a very nice place with plentiful outdoor amenities and loud music. Kids would love it. My kids are grown, and it wasn't warm enough to swim, so I had no interest in anything but the room. (#506) I could write a lengthy review, but my main gripe is about one issue, the doors. Of the three doors in our suite, two were missing the tiny rubber bumpers that soften closing so it was thunderous steel-on-steel whenever the door met the frame. More importantly, the door to the hallway allowed more sound to leak into the room than that of any modern hotel I've experienced. Honestly, it was almost as if the door wasn't there. Hallway conversations could easily be heard along with the endless ping of the elevator 50 feet down the hall. Sitting in our living area watching TV we could also hear the TV of the room across the hall. At night when the room was dark, light from the hallway poured into the room on all four sides of the door making it obvious why this door is so far from soundproof. In hindsight, I should have made a trip to the Home Depot to buy some rubber weatherstripping. The point of my review, if you don't book a suite it will be near impossible to sleep as the sounds of the hotel will seep in constantly. Our only refuge was our bedroom at the back of the suite behind another closed door. Even there, without earplugs, the elevator and chatter from fellow guests could be heard, along with outdoor music through our bedroom window. This is a bustling, noisy place. Full of families and fun. If you don't have children, skip it. Hotel management, please pay attention to the doors and at least replace the missing bumpers. TRIPADVISOR.COM USER