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at the Doubletree Inn at The Colonnade
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Feb 11th, 2020
This hotel is very well and conveniently located near the Homewood campus of Johns Hopkins University. The rooms are well appointed and attractive. The best thing about the hotel is the very warm and welcoming staff who go out of their way to be helpful. TRIPADVISOR.COM USER
Excellent and Outstanding Customer Service
Feb 7th, 2020
After staying at the Doubletree Inn at The Colonnade for one month, the people at the Customer Service Desk should be cloned, promoted in salary, and saluated as being the "best of the best" in excellent customer service. Their names are as follows: FREI, PAKI,TERRELL, RAMDHAT, SHATIA, AND KELSEY. All of them went out of their way to listen to my concerns/problems; to which calmed me down; personally take me to my room (when necessary) due to my handicap; and then say to me - don't worry, it's our job! Again, please clone and saluate them - they truly make the Doubletree Inn at the Colonnade the NUMBER ONE HOTEL IN THE COUNTRY! TRIPADVISOR.COM USER
Helpful and Courteous
Feb 6th, 2020
The front desk was so helpful and nice here. Frei and Jhenise were talkative and kind, and were welcoming hosts to Baltimore and the hotel. Also, free water and cookies is so nice to have. I enjoyed the location of the hotel near Loyola University and the wide sidewalks as well. TRIPADVISOR.COM USER
Great location by JHU campus!
Feb 3rd, 2020
I enjoyed our recent stay at the Inn at Colonnade! They have a welcoming staff, updated rooms, convenient location for JHU families and competitive rates. Parking can be a challenge around campus, so I suggest self parking if you have a vehicle. TRIPADVISOR.COM USER
Very dependable and staff is great
Jan 29th, 2020
I really like this hotel and it is more about the staff than anything else. From front doot to bar, restaurant, front desk and maintenance the staff is the reason I keep coming back. I could take my business to other hotels in Baltimore but I choose to stay here beacuse of the service TRIPADVISOR.COM USER
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