InterContinental Amstel Amsterdam

Professor Tulpplein 1 | Amsterdam, North Holland Province 1018 GX  [SEE MAP]Amsterdam, North Holland Province  [SEE ADDRESS]
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Courtesy of InterContinental Amstel Amsterdam

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Guest Reviews

TripAdvisor Traveler Rating 5

Tea at InterContinental Amstel Amsterdam

Dec 9th, 2019

A luxury and tasty experience. Taken by my daughter, me and my wife went to this luxury hotel for tea. The service, the quality of the food as well the variety of teas, was a greatful experience. Well, seeing the price paid, is not for everybody. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Hotel is dated, we ended our stay early due to disappointing experience

Nov 22nd, 2019

Upon arrival at 5pm we had to wait 45 minutes before we could access our room, no reason was given. We were booked into a room much smaller than we'd paid for, with a side view, not river as expected. Staff seem quite disorganised and the impression is that this hotel was once grand and luxurious, but has not been maintained. Wallpaper is discoloured, carpets old and fraying, and in the hallway outside our room there was an area sectioned off with tape & traffic cones. It's certainly not the sort of ambience you'd expect from a 5 star property. Sadly we left after the 1st night and moved to a different hotel for the remainder of our stay. On the positives, the manager Pascale was genuinely apologetic for the mistakes and experience and accommodated our early departure. This hotel could easily return to its former glory if investment is made into a full renovation, and descriptions on their website of the different rooms are more accurate. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Should not have returned....

Nov 21st, 2019

I stayed here again for work, and I am not surprised that it hasn’t changed from my last impression. Nice, traditionally-appointed plush rooms. Still astounded by the staff. For eg, asked for some eggs and bacon at breakfast, and they sent an older waiter who frowned at me and tell me that its not possible, due to unclear reasons. I was also sitting at a table near the those napkin counters and noticed the staff hung around there, chit-chatting and laughing loudly, and not attending to diners. Needs a total change-over in staff. Why did I return? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Luxurious

Nov 6th, 2019

It was luxurious. While we were checking in, we were offered champagne while waiting for our key card. You don’t stand in line while waiting but seated. The room was very large. We opened our 4 luggages but still we could walk around with ease. Of course the bed, the couch were impressively decorated. The bathroom was also large. Different division for the shower, another for the bath tub and another room for the toilet. The racks which held your towels in the bathroom were heated. Of course, it was very expensive. Pets are allowed. Well, i know dogs were allowed because there were guests there with their dogs. They even have special menu for your dog. We also had a beautiful view from our window. If you have much to spend on a hotel, this is the place to be. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful room and stay

Oct 28th, 2019

As an Ambassador, we were upgraded to a canal view room and got a 4pm late checkout. Room was beautiful and tastefully appointed. Special thanks to Rick at check in and Tim, at the concierge desk. Both were extremely helpful and pleasant to deal with. We had a lovely stay. TRIPADVISOR.COM USER 

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