InterContinental Chicago Magnificent Mile

505 North Michigan Avenue | Chicago, IL 60611-3827  [SEE MAP]Chicago, IL  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Weekend Pandemic Trip

Oct 24th, 2020

Loved the hotel and the service! We came for a weekend getaway trip due to the pandemic eating away at our mental health, and we felt super safe coming here. The front desk workers were super helpful and amazing, and everything was set up so well around the pandemic. Everything was sanitized and clean, and we barely had any contact with guests or workers. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Refined Chicago Luxury

Oct 7th, 2020

Spent one night here pre-Covid and was very impressed. Clean spacious room up to InterContinental standards. I’m a Spire Ambassador so quite happy with the upgrade. Huge bathroom with powerful shower. Breakfast downstairs was also excellent and was of high quality. Always thankful for my 4pm check outs as I had a 7pm flight to London. I will definitely stay here again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

The stench was awful

Oct 4th, 2020

The Intercontinental is typically a very nice hotel. However, I have to rate this location a 3 because of the awful stench that hit us upon entry. It smelled like very rotten meat or a dead body in the lobby. I’m not exaggerating. When we asked an employee about the smell, he pretended he didn’t smell anything. The smell was in the lobby, only, thank God. The rooms were nice. We had a view of Lake Michigan from our room so that was a plus. After complaining about the smell the next day, it was finally gone the following morning. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great location but overpriced due to COVID

Oct 2nd, 2020

Given that I was one of arguably 10 guests in the entire hotel, I cant say I was surprised at how barren the place was. Even the main lobby restrooms were locked. In fact, minus the lobby, starbucks, and the elevators, nothing was open. While the staff were nice, I had a major problem with the couch in my room and the downstairs staff just took it as a nonchalant comment. I was there for several hearings and actually needed the suite living room for work. When my clients pointed out the dirty couch, it was too late to rectify with the staff. Color me surprised that post hoc nothing was done too. The rest of the room was excellent and the internet speeds were the fastest I've ever seen in a hotel, bar none. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Intercontinental Chicago

Sep 21st, 2020

The location, room, and staff were outstanding. From check in to check out the staff was attentive, responsive and gracious. The location was central to museums, shopping, dining, and parks. We look forward to our return visit. TRIPADVISOR.COM USER 

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