InterContinental Düsseldorf

Koenigsallee 59 | Duesseldorf 40215  [SEE MAP]Duesseldorf  [SEE ADDRESS]
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Courtesy of InterContinental Düsseldorf

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at the InterContinental Düsseldorf

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Guest Reviews

TripAdvisor Traveler Rating 5

Amazing weekend trip

Feb 12th, 2020

We stayed at the Intercontinental for 3 nights (we had only planned for 2) and out experience was fantastic! The staff is unbelievable friendly and go always the extra mile to satisfy your needs. Rooms have enough space and the bathroom was super clean which is at all times a big plus. Only detail I would change are the pillows but we all know that’s pretty much a very personal situation. The day we arrived we had to dinner in the bar, we thought it would have to be some snacks but surprisingly they were able to serve us warm full dishes matching the good cocktails they have. Check in and check out process was super quick and smooth. I would highly recommend this hotel when you go to Düsseldorf by its location, installations and overall the great service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

First Class Service

Feb 11th, 2020

I had 25 people traveling in from all over the world for to participate in the Allegheny Technologies Incorporated Leadership Development Program for managers. I had several options available to choose from between Dusseldorf and Cologne and I'm thankful I chose the InterContinental Hotel in Dusseldorf. I worked with Miriam Roettger in the sales department for two months leading up to the event and she was so helpful. Working via email when there is a 7 hr. time difference, cultural differences and language challenges can be a bit overwhelming; however, Miriam made this seamless. I arrived ahead of my group and check in was very quick and extremely friendly. The rest of my group whom were flying in from all over Europe had their flights canceled due to bad weather. I worked with the hotel to ensure this delay wouldn't impact our participants when they were in deed to arrive. Management was wonderful to work and assured me our participants would have a room upon their arrival. Both Mohammed Bouskri and Thomas Krieger from the Concierge desk were outstanding to work with and very attentive to our needs. They helped arranged transportation from the airport for our participants, recommended restaurants and helped make reservations. I wouldn't have been able to provide such a world class experience for our leaders without the help of Miriam, Mohammed or Thomas. I'd be remiss if i didn't mention the front desk service, everyone was so nice, kind and helpful. A very wonderful experience from day 1. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Perfect location.

Feb 2nd, 2020

The InterContinental hotel is situated on an A-location, everything is within walking distance. We had a room with a great view of the Königsallee (it can't even better if you love shopping). Friendly and correct staff, clean room and - as the icing on the cake - in our room a Nespresso coffee machine. However, our room (1065) had some impractical elements too. There is only one sink on a semicircular washbasin, which is quite uncomfortable and provides little space for placing toiletries. The flatscreen is really placed on an illogical place. Instead of the foot end, it hangs on the side of the bed, what makes it very complicated to watch. Soon after watching TV you get neck complaints. Despite being happy with a nespresso machine in our room, the coffee-machine was placed on a cupboard of approx. 160 cm. I could not even see the control buttons and was forced to stand on a stool to operate the device. Altogether the stay was pleasant and the use of valet parking ideal. Hotel Intercontinental is definitely recommendable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Superb

Jan 14th, 2020

Very clean, big open lobby, centrally located hotel, clean and big rooms, very helpful staff and super comfortable beds. I was driving through Germany didn't stay long just for the night but the hotel was the perfect place to relax before heading back on the road. The breakfast was brilliant, I was spoiled for choice, I’m vegetarian but I still had lots to choose from. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Terrible shower

Dec 29th, 2019

The hotel has a fantastic location. The facilities are ok, but the pool is not allowed for kids. The shower is terrible, first the water is cold and then turns super hot and then cold again and this for like the whole time during showering. Uncomfortable! Beds are too firm too... TRIPADVISOR.COM USER 

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