InterContinental Estoril

Avenida Marginal 8023 A | Cascais 2765-249  [SEE MAP]Cascais  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

5☆ Service, fabulous hotel

May 19th, 2019

What a treat to stay in the Intercontinental Estoril, we were checked in by Beatrix who was genuinely delightful and so kind to my children 13 and 9. After check in we were greeted by Trang who attentively showed us around with such a friendly and professional demeanour seldomly experienced. The rooms were very spacious and airy and beautifully decorated with fantastic attention to detail. Both pools were lovely and staff at both were extremely attentive. We dined for breakfast and on one evening in the lounge which was excellent and we were looked after Douni (sorry for the spelling) what a lovely guy. Joni looked after us at breakfast and again was amazing. Finally on the last night we dined at the Atlantico restaurant and to be honest it was quite relaxed which suits me. The food was excellent and staff very friendly and we enjoyed it immensely. Thank you to the lovely staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent hotel in every aspect

May 18th, 2019

That was the best stay ever! The personnel was very caring, room was with amazing panoramic view, transparent wall to the bathroom was intriguing. It’s all about details: style, high quality, high tech (lighting in the rooms, automatic doors at the parking, elevator), huge balcony, good noice isolation! Although the breakfast was not included, it was worth to pay for the service and the variety of choice! Definitely will come again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent hotel!!

Apr 28th, 2019

Great stay at the Intercontinental. Good location just a 10 min scenic walk to Cascais. The Atlantico restaurant was excellent... beautiful food and great views. Service was absolutely top class also. The hotel staff couldn't have been nicer or friendlier. For example, Marta went out of her way to make recommendations on things for us to do when there weren't nearby tennis courts available to hire and Sergio brought us down to the train platform on check out to show us which train etc. When the ticket machine wasn't working he even stayed until the train arrived to speak with the train conductor and make sure there wasn't a problem. Indoor pool and spa were great also and very relaxing. Staff there were really nice. Breakfast was exceptional too... excellent food, great views and really nice staff that couldn't do enough. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice Looking Hotel, Great Service At Front Desk - But Need Some Poolside Help To Standout

Apr 28th, 2019

Overall we enjoyed our stay at the Intercon Estoril. The hotel is modern looking and the concierge services were top notch steering us to some local places that we wouldn't have found otherwise to eat that were awesome! The layout of the hotel is somewhat awkward - elevator banks / entrance to the pool area etc. The location in Estoirl is fine - just slightly over from where you'd want to be - but taxis / ubers are easy to get if you don't want to walk or even take the train. The train makes getting to Lisbon convenient. The four stars (not five) is really for the pool and pool only. We were surprised there was no attendant (putting down towels or better yet, mainly waiting to cleaning them up only at days end) and also no attendant coming around for drinks orders. Food at the hotel (poolside restaurant) wasn't memorable. Seems like a lost opportunity for service that otherwise was excellent (including at breakfast too). Full disclosure: we're biased by our expectations coming in and how this hotel compares vs. others we've been too. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Experienced travelers hotel review

Apr 27th, 2019

We travel extensively and are very critical. This hotel is a five star and we do not give our such ratings easily. The service is truly five star. Marta went beyond our expectations. She helped us order special means and she, along with other members of the staff, knew our names. Sergio. Rodrigo, Sophia and Francisco were extremely helpful. The view and the walk along the ocean were impressive. The only negatives and they are minor are that the sliding doors leading out are very heavy. There are no stairs and we would have enjoyed a recreation room or something fun to do at the hotel. That aside. This is an excellent choice. We had two connecting rooms and stayed for 5 days. We will have no reservations returning here and neither should anyone else. TRIPADVISOR.COM USER