InterContinental Presidente Cancun Resort

Blvd Kukulcan Km 7.5 Hotel Zone | Cancun, Maya Riviera & The Yucatan 77500  [SEE MAP]Cancun, Maya Riviera & The Yucatan  [SEE ADDRESS]

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at the InterContinental Presidente Cancun Resort

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Guest Reviews

TripAdvisor Traveler Rating 5

Beautiful Hotel, Beautiful Grounds, Great Staff - I highly recommend

Jun 11th, 2019

I visited this hotel again when I visited Cancun for work. I upgraded my stay (for a fee) to one of the ocean front rooms and my stay was remarkable. The view is something you want to wake up to, shower to, brush your teeth to, and go to sleep to. The food was good, the fruit was fresh, the staff was very attentive and professional, and the grounds were well tended. The gym has multiple equipment for use and they are all kept clean. There is a supermarket close by so you can swing by there and pick up items for your room. There are many tourist attractions around the area, so you can feel safe. But always remain situationally aware. I will stay at this hotel next time I visit Cancun. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

The Good , The Bad, and the Ugly

Jun 10th, 2019

The GOOD - The best thing about this hotel is the location. It is on the best strip of beach in Cancun. I gave this hotel a great review many years ago, and i find that the resort is now over crowded . Why didnt I keep my mouth shut. Your welcome... to all the folks who have found my little gem. The hotel has made a lot of improvements which I am happy to see and this is good. The BAD - You have to get with the program. remember when trump said - "Im president and your not" well yeah, don't be so high handed. A little down home wamth would go a long way. THE UGLY - I appreciate the security, but for some reason I felt that I was not as much being protected as being surveilled. I felt like I was being watched instead of my back being watched. THe menu choices and prices are pretty good for the food. I was only here for two days to wind down so all in all it was a good experience. The front desk got me a good room, but it was not nice to make me pay for a local call to call a taxi, which I ultimately did not need to do because I downloaded skype to my phone and called the cab on my iphone through skype. Thanks fo nothing... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Absolutely wonderful!

Jun 1st, 2019

Our family of five (kids ages 4 to 12) stayed at the Presidente Intercontinental hotel for 5 nights over Memorial Day weekend. It was really amazing -- one of the best hotels we have stayed at! We had a oceanfront suite on the 5th floor, which had amazing views of the beach. The room decor is modern and elegant, and all updated. We loved that the hotel was clean, quiet, and had great amenities. We had the Club breakfast in the mornings and the hors derves spread in the evening (which often was like a light dinner). The beach and pool were not very crowded during this time of the year and very enjoyable, unlike many places that feel a bit crazy. No additional fees for chairs/umbrellas and no reservations needed. We got great recommendations from Javier (concierge) for restaurants and things to do and even photographs on the beach. We took a day trip to Isla Mujeres, and he arranged for a private snorkling tour which was great for us. The service was wonderful in every way -- the bellmen, the servers at mealtime, and cleaning staff. The hotel feels like a sanctuary from the rest of the Hotel Zone area. If we were to go back to Cancun, we would definitely return to this hotel! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

100% R&R

May 29th, 2019

This is our third visit to this hotel (and maybe ninth visit to Cancun over the years) and we will always come back to this one in particular! We already wrote a review about it a couple of years back but felt compelled to reiterate our good impressions! When choosing a hotel we always go by the feeling and ambience that it has and Presidente Inter Continental Cancun fulfills all our expectations: it exudes an aura of subdued, simple elegance, quietness and absolutely impeccable service, wide, gorgeous and uncrowded beach, great food and kind and unobtrusive service people as well as uninvasive architecture and interior decoration. All this lends itself to great 100% rest and relaxation! It is such a shame that Las Vegas-style pompous and unattractive hotels with tiny rocky beaches are being built around it that stick out like a sore thumb from the lovely Caribbean landscape of coconut palm trees, powder white sand and azure bright blue sea...instead of architecture that blends in with nature these huge hotels mask everything that is beautiful about the landscape. SIGH, sigh...alas there seems to be no building regulations to prevent that... I hope Presidente Inter Continental Cancun-style will prevail in the future to preserve nature and ecology of this area! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful Resort, Exceptional Service

May 20th, 2019

My daughter (college student) and I stayed here for 4 days in early May 2019. We were very happy with our experience. Our room was beautiful (club level, 2 queen beds, balcony). Breakfast in the club lounge was a huge buffet of eggs, pastries, fruits, sausage bacon, veggies, juices, coffee, tea. We wanted a relaxing vacation and we spent our days reading and relaxing at the beach and at the pool. This is not a party hotel. We took a day trip to Isla Mujeres and we had a great time on the island. It was easy to take the ferry and the hotel staff helped us with directions. The staff at the hotel provides exceptional service. Adolfo, the Guest Services Manager, was very helpful to us, answering questions before we arrived and giving us advice on our day trip to Isla Mujeres. We ate in every restaurant in the resort and we enjoyed each one. Food was great; service was always outstanding. Prices were reasonable. The only suggestion I have for improvement is that it would be really nice to have places to refill water bottles at the hotel. I would be happy to pay extra to fill up my water bottle rather than getting a disposable water bottle each time I needed water. We will definitely return to the Presidente InterContinental Cancun Resort. TRIPADVISOR.COM USER