InterContinental Residence Suites Dubai Festival City

Dubai Festival City | Dubai, Emirate of Dubai 45777  [SEE MAP]Dubai, Emirate of Dubai  [SEE ADDRESS]
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Courtesy of InterContinental Residence Suites Dubai Festival City

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Guest Reviews

TripAdvisor Traveler Rating 5

Awesome

Jul 12th, 2019

Had the best dinner experience!!!! We all ordered different things from the menu (there were quite a few of us) and everything was amazing! In particular, the waiter Red made my night really special... He overheard my friend mention it was birthday and he brought the whole team out to sing happy birthday!!! He was a great waiter and we never had to wait/want for anything! 100% we will be going back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A week at festival mall intercontinental

Jul 10th, 2019

The lobby at this hotel is impressive and immediately you are secluded from the intense Dubai heat in the cool spacious lobby with high ceilings. Our checkin was smooth and the staff in club lounge efficient. The room was spacious with walk-in closet, large bathroom, kitchenette, lounge seating are and a small toilet with a Muslim shower. I would have preferred the Muslim shower in master bathroom too. Breakfast was a great spread of Arabic, western, south Asian and Indian choices. An healthy version of shots, breads and eggs was very welcome. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Service trumps all

Jul 8th, 2019

Stayed there for Business with no time for fun stuff like the spa etc. Ate lunch and dinner at the Fish Market. Decent wine list, food ok but service - including the British chef was amazing. So friendly and accommodating. The same can be said for all the staff at the front desk as well as the concierge and the welcome ambassador (Kamran) - one of the tallest people I’ve ever seen in the region who was super polite and provided intelligent gracious service. Not the most beautiful hotel in the city but great value, wonderful staff and a perfect base for business. Well done! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Really superb stay

Jul 8th, 2019

I don't often give 5 star reviews, but this hotel deserves it. It's not easy to point out a list of amazing features because that's not what makes it so good. For us, it was the fact that everything was easy. From check-in to check-out, everything was seamless. There were no problems at all. Checked in straight away by pleasant staff. Usually, as an ambassador member, you get an "upgrade", which is in name only. Most Intercons upgrade you from a king room to a deluxe room or something like that, which are more or less the same. However, my upgrade this time, while being a similar room to what I had booked, came with a super view of the harbour. it was lovely to be able to look out the window every morning for our 4-night stay and see boats on the water. If i could criticise anything, I'd say that the bathrooms don't allow a huge amount of privacy. Also, the hotel participates in the excellent emirates promotion, where you show your boarding pass and get various discounts etc. My wife took advantage of this deal in the spa, which she thought was amazing value. However, the staff at Choix (who were excellent in every other way) weren't aware of their participation in the promotion. So, while I spent quite a bit of money in Choix during my stay, we didn't get the 20% discount that we were supposed to. The other small thing is that, when i spoke to the hotel ages ago, i told them it was the first leg of our honeymoon, and they said they would make up the "honeymoon presentation" in the room, with a cake and some flowers etc. But this didn't happen. However, they did check us in at around 9.30am, when the stated check-in time is 3pm, so that cancelled out the lack of some flowers. Overall great place to stay. lovely staff. Try the macaroons in Choix. When they're fresh, they're the best I've ever had. Also try their pan au chocolat and their chocolate and almond croissant. Absolutely amazing. I hope I get to stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Intercon

Jul 2nd, 2019

I stayed here for a week and the first thing that made an impression was the room itself which had the ability to close off different parts with sliding doors. The room had everything you could need and the bed was very comfortable. The main restaurant had a different theme each night although a great selection was still available if you weren’t interested in the themed evening. My only negatives would be the lack of staff manning the front desk and some maintenance work that started too early one morning. Some flights only get in at 03:00 and when arriving at the hotel at 04:00 you need some sleep. Good hotel all round and well placed. TRIPADVISOR.COM USER