InterContinental San Francisco

888 Howard Street | San Francisco, CA 94103-3011  [SEE MAP]San Francisco, CA  [SEE ADDRESS]
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at the InterContinental San Francisco

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Guest Reviews

TripAdvisor Traveler Rating 2

Indifferent to frequent travelers

Jun 21st, 2019

We travel 100 days a year and experience a range of hotels, most of which are fine. The room was clean and comfortable and the staff very polite. But there is just one thing I ask for and that is a quiet room. It is on our profile with the chain; we requested not to be near the elevator .... twice at check in. We were assured it would be quiet. So it was two doors away from the elevator and on the 32 nd floor so close to the wheels of the elevator mechanism. All day and night, every time an elevator moved, I heard it. In the elevator, the noise disappeared after 5-6 floors which suggested it emanated from the equipment at the top. So a room below 20-25 would have no problem. But I hate getting charged $350 a night plus taxes to have my sleep interrupted to the point of just getting up at 4:00 am. Changing rooms after you discover it during the night is quite unsatisfactory as after two people have unpacked, it is a hassle. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

a good stay

Jun 19th, 2019

We stayed in the Junior Suite Room. All in all it was a good stay and good service. they didn't have the club lounge when we stayed so we had to have breakfast at the hotel normal breakfast but it was good, nice selection and good service. The junior Suite room was big and comfortable. The bathroom was big too. The reason I only rate this hotel as very good rather than excellent is that the junior suite room was too simple. Yes it was big but no long sofa, too much empty space and the designed and decoration should have been better. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Average at best.

Jun 19th, 2019

(1). The housekeeping was shockingly poor in our room. Black Mold was visible in our bathroom sink and shower areas. This was reported to hotel manager who never offered an apology for this major failure in quality standards. Not what we expected at an InterContinental Hotel. (2). The beds are extremely high off the floor and not comfortable. (3). The hotel offers good city views and the location is central to everything. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice hotel

Jun 14th, 2019

Nice hotel for pleasant staying. We got high floor, nice view to San Francisco from bird’s eye view. 👍👍👍 New hotel, nice swimming pool and jacuzzi,. I liked it and will stay there in the future. 😊😊😊 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel and excellent concierge

Jun 12th, 2019

I stayed with my husband. He was in San Francisco on business and I came along to have fun. Our room was large, clean and comfortable. Every morning I visited Bill Sutton, the concierge who helped me plan my day. He was quite knowledgeable and had a great feel for what I might enjoy. He helped me with sights, activities , maps and transportation. I felt he had a genuine interest in making sure I had a memorable trip! TRIPADVISOR.COM USER