InterContinental San Juan

5961 Isla Verde Avenue | Carolina 00979-5720  [SEE MAP]Carolina  [SEE ADDRESS]
Credit

Courtesy of InterContinental San Juan

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Overview

Property sits by the beach and the island's international airport
Outdated room interiors, some say

Claiming 2 miles of coastline near Luis Muñoz Marín International Airport, InterContinental's San Juan property caters to both business and leisure travelers with its high-end amenities and ideal location. The hotel offers an ocean-facing fitness center, a swanky lobby bar and a free-form, lagoon-style pool. To unwind completely, pamper yourself with a lavish treatment at the full-service Akua Spa. Afterward, retreat to one of the resort's guest rooms. Although some past visitors said the decor could use a refresh, each accommodation comes outfitted with complimentary Wi-Fi access, a flat-screen TV, a minibar and a whirlpool tub. When your stomach starts to rumble, grab a bite at one of three on-site restaurants, which serve everything from casual American fare to Asian-inspired dishes. As part of the IHG Hotels portfolio, this property participates in the IHG Rewards Club program.

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Location
Carolina
Hotel Class
4.0-star
Property Type
Resort, 398 rooms
Primary View
Neighborhood, Ocean
Style
Traditional, Modern
Best For
Couples, Groups, Families

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Scorecard
  • 4.0Hotel Class

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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Critic Reviews

Travel + Leisure

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Each room captures the Caribbean: oceanic blues and greens are complimented by views of the coastline and Isla Verda. Tropical, lagoon-style pools – with waterfalls and in-pool bars – provide alternatives to the pristine beach.

Fodor's

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Somewhat dowdy on the outside and modern on the inside, the 16-story InterContinental's main draws are its great onsite restaurants, pool, and spectacular beachfront location. The curvy balconies on the facade are old-fashioned, and the low-ceilinged lobby does not invite you to linger.

Fodor's Choice

Frommer's

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Rooms are comfortable and functional, if somewhat conservatively decorated. The InterContinental is close to other area resorts, restaurants, bars, and shops. Guests can easily walk anywhere within Isla Verde.

Oyster.com

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While the hotel's 398 guest rooms aren’t particularly luxurious, they're nonetheless smart and inviting. All are equipped with minibars, flat-screen TVs, free coffee/tea, and high-end bath products, but many of the small balconies are unfurnished.

Lonely Planet

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The InterContinental offers a full-on luxury beachside resort experience with all of the usual extras you'd expect. Though the nearly 400 rooms and facilities are spiffy enough, the El San Juan next door still wins first prize for character and panache.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 3068 have reviewed the InterContinental San Juan, giving it a rating of 4, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4 based on 3068 reviews 4.0 (based on 3068 reviews)

Guest Rooms

The InterContinental San Juan's guest rooms and suites feature neutral color schemes, white and wooden furnishings and patios or terraces with city, pool or ocean views. Standard amenities include sofa beds, flat-screen TVs, minibars and coffee makers. In suites, travelers will also find separate living rooms, dining tables and walk-in showers. For additional perks like a private check-in and checkout area and daily continental breakfast, visitors can upgrade to a Club InterContinental accommodation.
  • Free Wi-Fi access
  • Select suites include soaking tubs and dual vanities

Standard room sizeNone square feet

  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The InterContinental San Juan is located near Isla Verde Beach and is about a mile northwest of Luis Muñoz Marín International Airport. Though rental cars and airport transfers are not available through the resort, guests can hire a car at the airport to get to area attractions in and around Old San Juan. Travelers will find a grocery store and multiple restaurants within walking distance. The high-end shopping district of Condado is about 5 miles northeast.
  • Downtown San Juan sits approximately 5 miles northwest
  • 24-hour valet parking ($25)
  • 24-hour self-parking ($20)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

Three restaurants are available on-site. At SAK-I, travelers can savor Asian-inspired fare and various sakis. For grilled bites by the pool, there's Akua Bar. And at Aleli, diners can enjoy an array of dishes in a lobby dining room or on an outdoor terrace.
  • Room service available 24 hours a day

Number of restaurants3

Cuisine TypesAsian, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The property's free-form pool mimics a lagoon with its curved edges and rock waterfalls. In the middle of the waterfall feature, guests will find a hot tub. A swim-up bar is also available, and palm trees, lounge chairs and umbrellas surround the pool. The InterContinental San Juan sits overlooks the 2-mile-long Isla Verde Beach as well.
  • Lounge chairs also available at beach
  • Pool cabana rentals (fees apply)
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo
  • Pool bar
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas

Spa

The InterContinental San Juan's Akua Spa sits near the pool and fitness center. Spa features include six treatment rooms, several outdoor cabanas, two relaxation lounges and a water area with a sauna and steam room. Available spa services range from body wraps and scrubs to massages to facials. Specialty massages are available for pregnant women and jet-lagged guests.
  • Outdoor cabanas offer ocean views
  • Couples massages

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Fitness

The InterContinental San Juan's 24-hour fitness center offers ocean vistas and a variety of Star Trac cardio and weight-training equipment. Personal TVs are available at all cardio machines.
  • Sauna and steam room available in adjacent spa
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis
  • Guided runs
  • Paddle boats
  • Motor boats

Business

The InterContinental San Juan offers more than 18,000 square feet of indoor and outdoor event space, including 14 meeting rooms. The largest venue is the Grand Ballroom, which can accommodate up to 600 attendees for receptions or theater-style functions. For intimate meetings, the property offers two boardrooms, each with space for 18 people. Audiovisual services and catering can be provided for a fee. And for local twists on events, the resort offers its Insider Collection. Insider Collection features include locally inspired cuisine and team-building exercises. Regional speakers are also available for events.
  • Fees apply for use of computers, printers and copy machines in on-site business center
  • Beach boardwalk, pool deck and multiple terraces for outdoor events

Number of meeting rooms14

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Wedding

At the InterContinental San Juan, couples can exchange vows at one of 11 indoor and outdoor venues, including the property's beach boardwalk and Caribbean Ballroom. The largest space is the Grand Ballroom, which offers more than 5,000 square feet and can accommodate up to 600 people for receptions or 400 guests for banquets. Wedding packages are not available at the resort; however, couples can plan catering menus, ceremony decor and other wedding details with the help of on-site wedding planners.
  • Boardwalk can host up to 150 people for receptions or up to 120 guests for seated dinners
  • Vow renewal ceremonies

Maximum wedding guest capacity600

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the InterContinental San Juan

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.