Isla Grand Beach Resort

500 Padre Blvd. | South Padre Island, TX 78597-6615  [SEE MAP]South Padre Island, TX  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 2

Give it a miss

Jul 6th, 2020

Where to start? Arrived 2 hours after check in and was told the room was not ready yet. Told they would call when ready. No apologies. 2 drinks later I had to find out what was going on. Clogged sink in the bathroom, dirty room, peeling wallpaper in the bathroom, cockroaches, long island iced tea made with some kind of syrup (who does that!!), safe that doesn't work, broken showers for washing feet from beach... Mentioned all the problems at checkout and they didn't give a damn. Only nice thing was location TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Have low expectations regarding the physical condition

Jun 30th, 2020

This hotel was chosen because it offers two bedroom condos, which we needed, plus its amenities and location. I wanted to like it and needed to relax desperately so I made the best of it. However, I think its important I give an honest review for future travels who have other options. Overall, its way overpriced for the condition of the property and the amenities. We were able to see/stay in two different rooms (long story) and both had a strong musty smell. Okay, after an 8 hr drive here that was something we were willing to overlook since there are no refunds at that point. But then after the first night we realized the moldy musty smell filling the condo was coming from the water/drains. The water is disgusting and smells musty and tastes foul. Its smelly in the shower and the sinks. So we didn’t drink the water during our stay. I also noticed how little things needs fixing, like a sink drain full of hair and gunk where it wouldn’t drain, a broken toaster, the rusty fixtures, water marks around the doors, and black mold under the clear caulking around the tub. There are pieces of fluff or dust floating down from the rusty air vents. The units have cheap and/or old furniture. Now, old furniture, broken appliances, and minor maintenance are one level of dissatisfaction when you’re paying $400-$500 a night. But the sewer and mold smell from the drains are on a whole other level. This place clearly needs a rehab. The plumbing and possibly the HVAC need replacing for health reasons. At least test the water and fix that! The unit owners need to care about what they’re renting. Its too late to mitigate the infiltration of the moisture in this place. Its way past that. Its a shame the owners let it get this bad. We wont stay again. But appreciate the staff here very much and what they put up with. Other concerns; The food is bad in the hotel restaurant. We had read good reviews about the food before hand, but as far as hotel food goes, its bland and/or bad to a degree we wondered what the food was made in and the freshness of the ingredients. For example, hollandaise sauce should taste like sour mayo. Home fries shouldn’t taste like old pan oil. Also, there were a lot of adults drinking heavily around the pool, and for us it was a little too much with all the kids around, who see their behavior and hear their foul language. Thats just us though. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great getaway for family!

Jun 26th, 2020

Great location and beautiful resort style pool and grounds! We were happy to be able to get away for a weekend and relax. We had a 2 Bedroom Condo and it was ample space and the layout was great for our family of 5. We appreciated the personnel taking time to sanitize hand rails, elevators and high traffic areas. We had lunch in the restaurant and it was fantastic-the food was prepared quickly and it was fresh and delicious. The server was very attentive. Hoping to go back and visit for a longer stay next time! Thank you! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great for the Money

Jun 19th, 2020

We visited mid-June 2020. Our 3 year old and 1 year old had a blast. We came here because it was the best price for a great looking pool area, and it did not disappoint there. Well-maintained, plenty of chairs, lots of free cabanas. GREAT pool area. The other thing we loved about this place was the grassy areas directly outside every first story room. Very easy for mommy and daddy to chill on the porch while the kids play in the grass. The rest of the hotel, however... Well, it was fine. Very adequate. Some weathering around most of its exterior, less than average room size, less than average bedding quality. But ya know what? I think that's great. This place seems to cut all the right corners in order to provide a very affordable, resort-style experience for people that don't spend much time in the room and don't care about a fine coat of polish on everything. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Isla Grand Beach Resort

Jun 14th, 2020

Pictures on the website are VERY deceiving! We booked a 2 bedroom condo, and our room was on 3rd floor with a view of the rusted and stained roof of the restaurant down below and the black sooted air conditioning units. The room was filthy and had holes in the walls. The telephone, hair dryers, and only 1 out of the 2 bathrooms was functional. The shower in our bathroom did not work. And we were scalded by the water when we ran any sink. My nephew was burned badly on his hand the first time we turned it on. The staff was also extremely RUDE, and not helpful in any way!! This place was terrible!! The owner should be ashamed of this property. TRIPADVISOR.COM USER 

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