JW Marriott Atlanta Buckhead

3300 Lenox Road NE | Atlanta, GA 30326  [SEE MAP]Atlanta, GA  [SEE ADDRESS]

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at the JW Marriott Atlanta Buckhead

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Guest Reviews

TripAdvisor Traveler Rating 4

Experience from a Titanium Lifetime member

Jan 28th, 2020

Apologies for the title but read some recent negative reviews by purported Platinum or similar members yet had 1 or a handful of reviews, thought I'd point out my status level(real) and the # of reviews I've provided is comparable for someone with my Titanium status. Stayed here on a business trip. Was put in a nice room on high floor with excellent views of the city. Everything about the room was good. Separate shower and bath. 2 robes. Bed was firm but comfortable. Very clean room. The M-Club lounge had excellent breakfast selection from cold items to hot conventional American breakfast items that of course included bacon, sausage, eggs, oatmeal and grits (this is the South). In the evenings, good selection of food as well as great desserts. Honor bar that was well stocked. The staff is excellent. Courteous, polite and professional. The lobby bar & restaurant food was quite good. A bit pricey, but this is a JW. The hotel is literally across the street from the Lenox MARTA station, which makes getting to/from the airport VERY easy. As a Titanium Lifetime member, I've stayed at my share of hotels around the world and this is certainly within the JW league of brands. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1


Jan 20th, 2020

I am a Platinum Elite member with Marriott. I was put in a room by an elevator and out side of a train track. One night the TV did not work. The hotel food ordered in the lobby bar was cold. The HVAC system in the room made too much noise. The room service was incorrect. They overcharge for parking. Overall I would never recommend this hotel for a business or casual stay. Marriott should be ashamed that this has the JW brand on it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice hotel with great service

Jan 10th, 2020

The hotel locates at the centre with walkable distance from shopping mall. Food is good, and service is really great. Hotel staff is friendly and professional. Will stay in the same hotel when I am back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful room, dreamy bed, and impeccable service

Jan 7th, 2020

My husband and I decided to book a two-night stay at the JW Marriott in Buckhead as part of our New Year's festivities. From the moment we arrived, the service was excellent and everything about our stay was easy and seamless. The room was amazing--spacious, clean, elegant, and super comfortable. We had a fabulous view of downtown and the bedding and pillows were extremely comfortable. Because it rained for part of our trip, we appreciated the fact that the hotel is connected to Lenox Square Mall, which made it easy for us to move around without having to grab a coat, move the car, brave the elements or contend with traffic. We will definitely book a return visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Just Ok

Dec 22nd, 2019

I can’t imagine why anyone would stay here unless they wanted/needed to shop. We were flying out the next day and needed some things from Lenox Mall. The rooms are small, the carpet is dirty, and the front desk lady was rude until we told her we had a rewards membership, which is silly because all you need for a membership is an email address. Anyway, forgettable experience except for the wonderful valet who went back to the car (after already bringing up luggage) to get the cooler we had forgotten. TRIPADVISOR.COM USER 

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