JW Marriott Atlanta Buckhead

3300 Lenox Road NE | Atlanta, GA 30326  [SEE MAP]Atlanta, GA  [SEE ADDRESS]
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Courtesy of JW Marriott Atlanta Buckhead

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at the JW Marriott Atlanta Buckhead

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Guest Reviews

TripAdvisor Traveler Rating 4

Great Experience

Jul 16th, 2019

Stayed overnight for a conference here and was pleasantly surprised. Rooms were clean and spacious. Could use some decor updating, but I was very comfortable and happy with the accommodations. While I’ve experienced the Marriott Brand be more than average of late, this location raised my enjoyment of staying in a Marriott again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

It was fine but not "luxury" of most JWs

Jul 15th, 2019

The JW Atlanta Buckhead is simply okay. It reminds me of an okay Marriott but does not come close to other JWs I’ve stayed at (I don’t rate them all). From the outside the hotel is strait out of 1986 old enough to be old, but not old enough to be retro. It is also attached to the Lenox Square mall. In the elevator (last one on the right) the light fixture in the ceiling has about 200 dead bugs in it. It’s a little thing you expect at the Fairfield, not the JW. The room itself is an older Marriott with better carpet and marble on the end tables. They literally have the old Marriott style round mirror above the desk. It’s the little things, for instance in the bathroom there is an old yellow phone jack next to the toilet, because they didn’t want to replace the phone and didn’t want to spend the money to remove it. For a mid-level hotel I would never bring these things up but at a luxury hotel I will because it detracts from the experience. Alex in the Platinum Lounge was great, He was engaging and helpful with a valet issue I had. Unfortunately, that was my only premium experience. After I checked out using the Marriott app I did not get an e-mail with my Folio of expenses so I called the hotel and asked for an e-mail with the charges and the lady who answered said; “sir all of our receipts go out in a batch the same night so you will get it late tonight”. Is this an issue? Not really, but it was annoying and an easy fix would have been saying, “sure I’ll send it right now”. Would I stay here again, maybe if I found a deal. Would I spend a weekend here with my wife, no way. Put me at the W or Waldorf both of which are a couple blocks away. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Above & beyond!!

Jul 14th, 2019

When we arrived at the Marriott - I had to check my ID just to make sure we hadn’t become Lord & Lady!! Seriously treated like royalty and in a genuine way. Smiling, happy staff, from the servers at breakfast to the bellhop who helped us with our bags. We were upgraded to a fabulous room and enjoyed every minute. It was the end of a two week trip and we had stayed in several hotels. Unknowingly saved the best for last. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very Pleasant Surprise

Jul 7th, 2019

First time here. Checked the website and received a fantastic deal. Exceptional service and accommodations. Staff in all areas are professional, polite, friendly and very knowledgeable. Rooms are very quiet, modern and well appointed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Stay

Jul 5th, 2019

The JW Marriott in Buckhead is a great place for people of all ages to stay. From the time you arrive, you will be treated with nothing but respect. From the concierges to the bellhops, you were always greeted with a smile and asked if there was anything they could do to improve your stay. This hotel is also great for conferences. With the Lenox Square mall attached and a metro station across the street, you can find things to do anytime. I highly recommend this hotel if you are visiting Atlanta! TRIPADVISOR.COM USER 

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