JW Marriott Cancun Resort & Spa

Blvd. Kukulkan Lote 40-A, Zona Hotelera | Cancun, Maya Riviera & The Yucatan 77500  [SEE MAP]Cancun, Maya Riviera & The Yucatan  [SEE ADDRESS]
Credit

Courtesy of JW Marriott Cancun Resort & Spa

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Overview

Resort features multiple pools, including one with an artificial reef
Charges apply for in-room internet access

The pool complex is the real standout at the JW Marriott Cancun Resort & Spa. Guests are consistently wowed by this resort's two outdoor free-form pools, the 14-foot dive pool (with an artificial reef) and the smattering of whirlpools around the property. And previous visitors give the on-site eateries – some of which are shared with the adjacent CasaMagna Marriott Cancun Resort – a nod of approval for their quality service and varied menu options. Past guests also raved about the property's guest rooms and suites, which feature private balconies that boast ocean views, spacious bathrooms, Wi-Fi access (for a fee) and 49-inch flat-panel TVs. Upgrade to a Club 91 accommodation for views from the resort's top floor, access to the Club 91 Lounge and other exclusive amenities, such as Club lounge access. Even if you don't spring for a Club 91 room, Marriott Rewards members will be able to earn or cash in points for perks at this JW Marriott resort.

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Location
Cancun
Hotel Class
4.5-star
Property Type
Resort, 444 rooms
Primary View
Neighborhood, Ocean
Style
Traditional, Modern
Best For
Business travelers, Couples, Groups, Families

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Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

Scorecard
  • 4.5Hotel Class
  • GOODCritic Rating

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Critic Reviews

Fodor's

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If you're traveling during hurricane season, take note: JW Marriott is the only Cancún property able to withstand a level-five hurricane.

Frommer's

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With a quietly efficient staff that remembers your name, the resort manages to feel intimate despite its towering 448 rooms.

Frommer's Exceptional

AAA

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Lavish public areas, extensive resort facilities, a world-class spa and excellent service comprise one of Cancun's best-known resorts.

Travel + Leisure

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Family-friendly beachfront tower in the heart of Cancún's hotel zone, with an unprecedented level of service for a resort of its size.

Oyster.com

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While there are kids activities, the grown-up vibe, fine-dining options and extensive business features make this resort best-suited for couples and business groups.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 4977 have reviewed the JW Marriott Cancun Resort & Spa, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 4977 reviews 4.5 (based on 4977 reviews)

Guest Rooms

Guest rooms and suites at the JW Marriott Cancun Resort & Spa feature neutral color palettes and all the comforts of home, including sitting areas, desks, marble bathrooms and flat-screen TVs. Amenities include double vanities, iPod docking stations, coffee makers, minibars and furnished balconies. Upgraded club-level rooms and suites have access to the Club 91 Lounge, where complimentary cocktails and snacks, as well as private concierge services are provided.
  • Wi-Fi access available for $18 per night; free for Marriott Rewards members

Standard room size467 square feet

  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The upscale JW Marriott Cancun Resort & Spa is located in the crowded, touristy Hotel Zone, surrounded by quick-service restaurants, high-rises and flashing billboards. Despite its crowded and noisy locale, the resort manages to create a calm, sophisticated atmosphere within, from its dramatic lobby to its quiet beach area. Although there are plenty of conveniences and transportation options right outside the front door, a car is required to reach the area's many attractions and vibrant nightlife; Cancun's reasonably-priced taxi services are usually sufficient.
  • Located about 11 miles northeast of Cancun International Airport
  • On-site car rental agency available
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

The resort features seven on-site eateries, a lobby bar and a coffee shop. Options include Gustino Italian Grill, the southwestern Sedona Grill and La Capilla Argentina Steakhouse. Some of the resort's restaurants are shared with its sister property, the CasaMagna Marriott Cancun Resort.
  • Buffet, continental and grab-and-go breakfasts available for a fee
  • Room service offered 24 hours a day
  • Club 91 Lounge serves complimentary snacks and drinks to Club 91 guests

Number of restaurants7

Cuisine TypesBuffet, Asian, Italian, American, Mexican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The expansive pool area at the JW Marriott Cancun Resort & Spa features an adults-only pool, a family pool and a 14-foot dive pool with underwater artificial reef formations to explore. Towels, chaise lounges, umbrellas and tables are provided throughout the pool area.
  • Swim-up bar located at the adults-only pool
  • Private cabanas available for rent
  • Second adults-only pool located inside the spa
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo
  • Pool bar
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas

Spa

The Mayan-inspired spa offers a full range of body, face, hair and nail treatments in a spacious, two-story facility. The first floor facilities, including the indoor pool, juice bar, fitness center and gift shop, are complimentary to resort guests. The treatment rooms, saunas, steam room, Jacuzzis and locker rooms are located on the second floor and are only accessible with a spa appointment. Couple's treatments, men's services and bridal packages are available.
  • Spa open daily from 6 a.m. to 11 p.m.
  • Children's services offered

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

Families with children ages 4 to 12 can participate in supervised kids club activities or spend time at the outdoor kids pool. Older children and teens can play table games and watch sports on TV at the BeachWalk Game Center. Local family-friendly attractions include the nearby Interactive Aquarium and various group tours of the surrounding jungle and ancient Mayan ruins.
  • Marriott Kid's Club is open every day from 9:30 a.m. to 4:30 p.m.
  • Babysitting services can be arranged for a fee
  • BeachWalk Game Center open from 10 a.m. to 10 p.m. daily
  • Kids club ($35)
  • Cribs
  • High chairs

Fitness

The resort offers a fitness center with treadmills, free weights, men's and women's saunas and daily spinning and Pilates classes (for a fee). There are also two tennis courts available that can be rented by the hour.
  • Personal training services can be arranged for a fee
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis (with fee)
  • Guided runs
  • Paddle boats (with fee)
  • Motor boats (with fee)

Business

The resort has more than 46,000 square feet of meeting and event space, including a ballroom with space for up to 1,800 guests. There are on-site specialists who can help facilitate events large and small, and all meeting rooms are equipped with a variety of audiovisual equipment. Additionally, a staffed business center provides computing, faxing, printing, copying, shipping, administrative, translation and notary services.
  • Outdoor event spaces include the pool deck, beach, garden gazebo and Tulum Ballroom terrace
  • Group room rates and bonus membership points available for corporate events

Number of meeting rooms8

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Wedding

Certified wedding planners are available on-site to help create dream weddings, from intimate beachfront ceremonies to grand gala receptions. All packages include ceremony and reception decor, room upgrades for the couple, menu tastings and discounted spa services. Add-ons like signature cocktail creations, DJ services and in-room amenity delivery can also be arranged.
  • Venues include an ocean-view chapel, beachfront, garden gazebo or indoor ballroom
  • Custom spa packages available for the bride, groom and bridal party

Maximum wedding guest capacity1,800

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the JW Marriott Cancun Resort & Spa

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.