JW Marriott Desert Springs Resort & Spa

74-855 Country Club Dr | Palm Desert, CA 92260  [SEE MAP]Palm Desert, CA  [SEE ADDRESS]
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Courtesy of JW Marriott Desert Springs Resort & Spa

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at the JW Marriott Desert Springs Resort & Spa

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Guest Reviews

TripAdvisor Traveler Rating 1

Place is a joke

Feb 24th, 2020

Pre-paid for a room for a conference only to have them give the room away. No attempt to make it right just a condescending speech from the front desk manager. There is zero reason to stay here. Worst service I've ever encountered. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Quick getaway

Feb 24th, 2020

We just spent the weekend here with our kids. GREAT customer service!! Honestly everyone at the hotel from bartenders, guest services, restuarant staff, poolside waiters, housekeeping were super attentive, helpful and really pleasant to be around. The hotel grounds are beautiful. Rooms are really nice. We enjoyed the restaurants, and the lounge was spacious and fun. The people who sang in the lounge Friday and Saturday were awesome!! We'll be back soon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Disappointed

Feb 19th, 2020

This used to be my go to place when we visit Palm Springs. Quality location and restaurants in the hotel. The boat ride within the hotel is a big hit with the kids. Had a bad couple of experiences with room and front desk service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Challenging, well maintained golf resort

Feb 14th, 2020

We spent three days playing golf in this hotel. The golf courses are very well maintained, the staff very friendly. The renovated hotel room was so far in order, except for the bad noise isolation. There are shops with everything you need and the restaurants surprised us very positively regarding choice and service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Valley golf course SLOW play!

Feb 11th, 2020

The course was in great condition and the greens are challenging, hard, fast and undulating and it could be fun if it wasn’t for the terribly slow play the group in front lost several holes! There were no marshals! Come on Desert Springs get some marshals out there and keep things moving TRIPADVISOR.COM USER 

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