JW Marriott Indianapolis

10 S West St | Indianapolis, IN 46204-2709  [SEE MAP]Indianapolis, IN  [SEE ADDRESS]
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Courtesy of JW Marriott Indianapolis

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Guest Reviews

TripAdvisor Traveler Rating 5

Truly 4+ stars

Jul 21st, 2019

Visited for a conference after being at a 4 star hotel for vacation in DC. This hotel was phenomenal. Clean, beautiful, great event venue, gym, pool, and views. I have no complaints whatsoever. Transportation was also readily available and Uber was quick. Would stay again if in town. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Great for a vacation; not so great for business travelers.

Jul 21st, 2019

The facility is gorgeous, and the front desk employees are helpful and friendly. The restaurant selection is so-so. The sports bar staff didn't seem to care if I ever got served, but the other restaurant serves great food. The rooms are spacious and well-lit (for hotel rooms). The main problem is that the internet kept cutting out. When I travel for business, I need good, constant internet. When one first logs on, there is a chance to raise issues -- the login page asks for the person's name and room number. At no time did anyone at the hotel contact me about the internet problems. That's a deal-killer for me. I'm starting to worry that Marriott is falling behind its peers in customer service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fab!

Jul 18th, 2019

The hotel is very clean and the service is Everything was great. The beds were super comfortable and we had a wonderful view from the 21st floor. This is definitely the hotel we will stay at when we come to Indy! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

My stay @ JW Indy

Jul 18th, 2019

The overall experience was great! Staff very friendly and helpful. The room comfortable and clean. The restaurant food really tasty! BUT....the internet connectivity was frustrating in that it would drop the connection from within the room to elsewhere in the hotel (like the lounge or restaurant) and wasn't at all helpful in needing to be connected to address work commitments. The WIFI experienced in other Marriott hotels is more effective and seamless. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beachbody Summit 2019

Jul 17th, 2019

This hotel was amazing. We had such a great experience from the moment we walked through the door to check in to the time we checked out. Our view was amazing and the beds were so comfortable. The gym was great to work out in too! TRIPADVISOR.COM USER 

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