JW Marriott Los Cabos Resort & Spa

Fraccion Hotelera FH5-C1 Subdelegacion de la Playita, Puerto Los Cabos, | San Jose del Cabo, MX 23403  [SEE MAP]San Jose del Cabo, MX  [SEE ADDRESS]
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Courtesy of JW Marriott Los Cabos Resort & Spa

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at the JW Marriott Los Cabos Resort & Spa

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Guest Reviews

TripAdvisor Traveler Rating 4

First visit....may certainly come again (next year?)!

Dec 5th, 2019

My husband and I stayed at the JW for 6 nights, and had a WONDERFULLY relaxing stay. We were looking for a quiet, calming, rejuvenating vacation, and it's exactly what we received. The pools are absolutely beautiful, we stayed in an Ocean-facing room in Bldg E (beautiful view from 2nd floor); the gym (which we used everyday) was well appointed & super clean; the spa facilities are beautiful. If you are looking for a relaxing getaway in a beautifully appointed/warm-feeling resort, you must give JW Los Cabos a try! I only have two "complaints": (1) As a Platinum (now Titanium) member, it's a bit unacceptable that they only allow a "continental" breakfast option, and they make you pay $20 for the buffet. This should be a normal benefit for "highly valued" Marriott members. I travel a great deal, and have NEVER had to pay for the buffet as a Platinum member (PLEASE fix this, and make us believe this resort values the Bonvoy members; there is really no excuse). (2) They make you pay a $30 nightly fee if you use Bonvoy Points. I'm not sure what this is truly for, outside of getting additional dollars from Bonvoy members. PLEASE consider removing, or reducing this. Many Marriott properties (at a higher ranking than JW) do not require a $30 fee (i.e. St Regis Punta Mita & others). This would be a 5 Star review if not for those 2 things mentioned above. Once these are fixed, it's clearly a 5 star review property! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Beautiful and Serene

Dec 4th, 2019

Although we were there during Thanksgiving the resort did not feel overcrowded. We used a suite upgrade certificate to secure the 5th floor uni oceanfront suite. I could see whales from the wrap around balcony. The lobby and common areas are minimalist in design and the focus remains on the ocean. I don’t see many mentions in any reviews about the beach so I wanted to share that there is a pretty long stretch of beach to go on long walks. The beach is not swimmable and not the prettiest sand but you can dip your feet and feel the waves. There are plenty of pools to enjoy and the best is the infinity pool at the spa. Service at the resort was erratic. Concierge, front desk, spa and restaurants were good but room service poor. You had to call 4 times before anything showed up. Key cards stopped working pretty much every day even if you kept it no where close to your phone. Breakfast Buffet at 33 dollars per day was good but exactly the same day after day. Cafe Artiste was good but prices were exorbitant A big shout out to Lili at concierge who helped us with our restaurant reservations. She is the best. Despite a few flaws this hotel is amazing in terms of its layout, tranquil atmosphere and class. If you are looking for a place not overrun by crowds this is the place for you. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay over the Thanksgiving holiday

Dec 3rd, 2019

This is an nice hotel with some excellent food and wonderful staff. We ate at all the restaurants and enjoyed them. Cafe des Artistes is exceptional, Ua has a really nice breakfast buffet with ala carte available, too, Nak Grill is outdoors and cooked the dorado we caught to perfection. I especially recommend sitting by the saltwater pool at the Nak Grill where Manuel will wait on you. He was a truly exceptional host/waiter. We will definitely go back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

modern and perfect

Nov 30th, 2019

From the minute you arrive you know youre at a cool place. Then the number of pools including some areas for adults only and an amazing tequila bar off the lobby make it a great place to enjoy the unbelievable view, the weather and escape the craziness of Cabo. We really enjoyed the pool side bar for lunch and dinner and the multiple seating and areas to sit for a drink without ever feeling crowded. The service and housekeeping were great too. We opted for the ocean front room and enjoyed the balcony overlooking the ocean - 4th and 5th floor get you the best view. you are a 45 minute ride to Cabo if that's is on your list. There are other palces for golf and food that are much closer. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful and peaceful resort!

Nov 30th, 2019

We've been going to Cabo for the last 4 years around this time of year, and this is our 3rd time staying at this hotel. We ventured out and stayed someplace different last year, just for a change, but came back, as this hotel is our favorite. It's peaceful, and beautiful, and the staff are so very kind. Highly recommend, and we will be back! TRIPADVISOR.COM USER 

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