JW Marriott Los Cabos Resort & Spa

Fraccion Hotelera FH5-C1 Subdelegacion de la Playita, Puerto Los Cabos, | San Jose del Cabo, MX 23403  [SEE MAP]San Jose del Cabo, MX  [SEE ADDRESS]
Credit

Courtesy of JW Marriott Los Cabos Resort & Spa

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at the JW Marriott Los Cabos Resort & Spa

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Guest Reviews

TripAdvisor Traveler Rating 5

JW MARRIOTT STANDARD

Aug 18th, 2019

Very nice hotel. Beach not available beacause of big wave. Special mention for park and lobby assistance! Carlos, jose, luis alberto, horacio, antonio and their collegue were wonderful! Gracias Amigos! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

What an incredible place!!

Aug 13th, 2019

My wife and I stayed here for our 30th anniversary. From the time we walked in till we left, everything was perfect! The room and facility were immaculate. Carlos the bellman and Lillian at the concierge desk were extra attentive and made our stay wonderful. Thanks! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing 5-star resort!

Aug 12th, 2019

Let me start by saying I don't know how anyone could form a negative comment about this entire resort. After months of researching resorts for our anniversary trip, we decided on the JW Marriott, specifically for the Griffin Club. The Griffin Club provides breakfast, snacks, dinner items, and desserts. Wine and many soft drinks are also included, which helps to not have to worry about paying for every drink. The food was exceptional. The room was fantastic. We loved sitting by the pool all day or being gone on an excursion, but it was always refreshing to know that we got to come back to such a retreat. Lastly, let me speak to the Griffin Club staff. I honestly can't speak highly enough about this group of people who give their all everyday to make sure everyone has the most relaxing experience possible. You are provided with butlers throughout the stay; specifically for us, Alberto, Paul, and Juan Carlos. They helped us with everything we asked within minutes, and were nothing but gracious every time that we saw them. The waiters, Raul, Johnathan, and Juan Carlos, constantly made sure we were taken care of, and they always seemed to know what we might need. We couldn't thank them enough for all they did for us. I do hope they all somehow get to see this review. With no exaggeration, within the first day, we were already thinking about how and when we could come back and share the experience with our daughters. We WILL be back, and hopefully it's much sooner than later. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding hotel, a delight

Aug 12th, 2019

The JW Marriott in Los Cabos is exceptional. It is first class in every respect. Hotel Manager Julio Breton does an incredible job at managing this gigantic property to the highest standards. Check in was handled flawlessly and with exceptional grace and friendliness by Yesenia, and equally graciously check out was handled by Alitzel. I am mentioning these 3 by name because you can be certain that if you raise any concern to them they will do their utmost to assist you. Frequent travelers (and I am one for sure) will know this is by no means universal. The hotel is located some distance out of town and away from the hustle and bustle on a beach which has amazing waterfront houses. If you are looking for a luxury vacation, with all amenities on site - the pools are amazing - you should consider the JW. The beach is huge, and kept free of debris by what I assume are the area developers. The shore break is intense and ocean swimming is only for the most athletic and ocean-familiar. The hotel staff go out of their way to assist in every way, but are not obtrusive. This was my first visit to this JW and in preparation I read the most critical reviews (!!) Within minutes of my arrival I felt that not one was justified. As always when traveling being aware of what you are looking for is crucial. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Visit to the Griffin Club

Aug 11th, 2019

We had an excellent vacation at the Griffin Club at the JW Marriott. It's subsection of the hotel that offers a shared private pool and varied food-drinks service throughout the day and evening. The goal of our vacation was pure relaxation - walks up and down the beach, books, lounging poolside, etc. The Griffin Club staff makes this very easy for you to achieve. The butlers (Juan Carlos and Alberto) check on you throughout your stay to see if there is anything they can do to make it even better. The butlers are great - they check you in and out and help orchestrate special requests like the private dinner with a beach view that we opted for. The staff at Griffin Club is very friendly, and you see the same individuals across various shifts during your stay. It makes it more intimate and they often remember the drinks/snacks that you prefer. They definitely keep you stocked throughout the day - always bringing a smile and remembering your name. It lets you have a completely carefree experience. Special thanks to: Raul, Jonathan & Jonathan, Juan Carlos (thanks for the pineapple mezcal drink - wow that was good) and Adrian. A special thanks to Minerva (our housekeeper) for the immaculate room and the surprises we'd find when we headed back upstairs after our pool day. You all made our stay perfect, and we appreciate it. A&A TRIPADVISOR.COM USER 

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