JW Marriott Marquis Miami

255 Biscayne Boulevard Way | Miami, FL 33131  [SEE MAP]Miami, FL  [SEE ADDRESS]

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at the JW Marriott Marquis Miami

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Guest Reviews

TripAdvisor Traveler Rating 4

JW Marriott Marquis-Solid choice for conference hotel

Aug 12th, 2019

The conference experience was great at the JW with excellent accommodations, food, and ballrooms, but I would hesitate to stay here for leisure travel in Miami. The location of the hotel is in the middle of Miami’s business district and condo highrises downtown, lots of concrete and very little green space or fun activities. The hotel atmosphere is very corporate and is linked by a lobby hallway to the adjacent Wells Fargo tower. The room amenities were really nice, with Illy coffee makers and full tub, separate shower, good soundproofing with no street or hallway noise. We had intermittent phone signal/service in our 14th floor room, but good access in the lobby. The views from our room were of a canal and construction site. It is a 0.25 mile walk to Brickell City Centre Mall, which was the only activity we enjoyed in this area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

JW Marriott Marquis Miami

Aug 11th, 2019

This was a lovely hotel with great amenities however one would not know that since the staff was either not knowledgeable or unwilling to share the benefits of the hotel. We had a hard time finding hotel staff that spoke English to help us navigate the city. The Uber drivers found it difficult to pick us up and had to drive around the hotel at least one time and then charged us fees for it?! If you are familiar with Miami this is a great hotel! The staff in the concierge lounge were pleasant and gave great service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Business in Fl

Aug 9th, 2019

Very nice hotel in downtown Miami. Rooms are well furnished and plush. If you prefer very soft mattresses and pillows this is the place. I prefer something more firm. And, bathrooms have tvs in the mirror. The food is excellent. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Aging 5 star beauty?

Aug 7th, 2019

We had a five night stay here. This hotel seems to be an ‘aging beauty’ caught in a time when 5 star hotels added so much on to their services, rather than including things we have come to expect, such as multiple device free wifi or a fridge. The mattress in our first room was really soft and we both struggled with sleeping. The hotel kindly agreed to move us and the mattress in the new room seemed better. We still took off the mattress topper to make it firmer. Our overall impression is that the rooms are ready for a refresh, including new mattresses. The staff we dealt with were friendly and efficient and took care of things. This was a feature of our stay. The room servicing seemed sluggish and on two days our room was not attended to until late in the afternoon after phoning to request it. We understood that there was a refrigerator available ‘on request’? We were told we were on the ‘waiting list’! And, after 5 days, we did not get a fridge! (Note you can’t use the fridge provided in the room as it is exclusively for mini bar). Value for money was ok since we advanced purchased our room. However, if you were paying ‘normal’ rates you might be disappointed with what you are getting? Oh and the gym was excellent with a great range of equipment. YMMV TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Awesome place to stay

Aug 6th, 2019

The room was clean, spacious and the view was perfect.the prompted were very friendly. The room service was perfect too and they were very friendly with kids too. Centric area you can walk and take the metro rail and the mover. TRIPADVISOR.COM USER 

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