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at the Jacksonville Plaza Hotel & Suites
Good hotel for what we needed!
Jan 16th, 2020
We used this hotel for the night before our cruise. We got the parking and pier shuttle passes included in our rate. The room was basic, but we were just sleeping there so it didn't matter. The pier shuttles were prompt, we were on the first one when we left the ship. Wait was only about 20 minutes. The breakfast was not real filling and not a lot of choices but it was free. It was a great price for the whole package. I would stay there again. TRIPADVISOR.COM USER
Park and Shuttle
Jan 14th, 2020
Shuttle doesn't start to pick up people at port until 9:30 which we were off the ship at 8:00. We had to pay a taxi to take us back to hotel. If we had not, we would have had to wait until 9:30 which was 1 1/2 hour wait. Maybe the shuttle should start pick ups earlier. TRIPADVISOR.COM USER
Dec 15th, 2019
Called this past Monday night after a flight cancellation. Asked if they would except a coupon that was handed to me at the airport. Was told they were sold out for this offer. I asked if I could use the coupon I would pay the difference her reply ” what didn’t you understand “!!! Very rude. Upon arrival she ended up being ok but had to grab her attention she was too busy on her cell. Just rude front desk. Next morning different girl at front desk, much more pleasant eager to help... Also,I was told at check in wifi is free its not, i later learned the extra $2.89 charges on my cc,was for wifi. TRIPADVISOR.COM USER
Nov 23rd, 2019
I just want to be straight and brief... pay really close attention to the bad reviews and DO NOT BOOK HERE!!!!, dirty, broken furniture, smell like it rate Horrible, hairs everywhere.. this was the closer that I got to a divorce when I came here for one night with my wife and 11 year son Managment if you read this please remember that this is the United state not a 3rd world country TRIPADVISOR.COM USER
Oct 23rd, 2019
The rooms smell stale and they are small - the hotel could use some updates and the continental breakfast is a very small area directly in front of the check in desk so that's a little odd honestly. There are about 4 little tables to sit at. I won't go back personally. TRIPADVISOR.COM USER
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