Jiminy Peak Mountain Resort

37 Corey Rd | Hancock, MA 01237-9541  [SEE MAP]Hancock, MA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

Rooms smell bad.

Feb 17th, 2020

First time at Country Inn, location is good, ski in-ski out, parking and chill down with pool and two jacuzzies after a long skiing day. Housekeeping needs an urgent process review, this is the worst part of the hotel. Rooms are dirty, smell bad, sheets were not washed, dishwasher not working. Before using the tableware you may want to know if it is clean, and the mattress is torture. The hotel needs room maintenance. For the price, we were expecting a clean room. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

If only it were clean...has all the makings of a great stay but needs more TLC

Jan 7th, 2020

The set-up is great...nice ski on-ski off, restaurant and bar in the lodge, pool and hot tub for the family and the mountain isn't crowded so you get a lot of runs. I give the management team credit for creating a good resort experience..movies for the kids, hot chocolate and coffee (with cookies in afternoon) in the lobby and a friendly staff. You can passed the fact the facility is on the older side. The lobby and common areas are still well maintained the rooms however are dated. You can live with dated rooms as you are there to ski. Not being clean is a big problem! When we checked in the first room assigned to us had no shower head, the tile on the entryway was cracked. They were very good and moved us to another room. We had two rooms as we have a large family. Both in building 5. The first sign of cleanliness issues was the dirty towels from the previous guests were still in the bathroom (hanging on the hooks behind the doors). The bed was made and room was straight but dirty towels. The next day we got back from skiing and the room hadn't been attended to. We went to the front desk and they said somehow it wasn't scheduled to be cleaned. They sent someone up and they did a quick wipe off of bathroom sinks and new towels. We then noticed the floors in all the halls weren't vacuumed and there were bags of trash and dirty linens left in the halls. We went to cook and the glass bowls were absolutely disgusting. They had been put back into the cabinet dirty. We went and asked if our room could be cleaned and they said they would do it. It became clear that housekeeping didn't have vacuums. In fact they didn't have the typical cleaning carts you would see in hotels/resorts. We went to use the bathroom by the exercise room, in the morning, and it was really dirty. The toilets had not been cleaned and the floor was disgusting. If you don't have a public bathroom cleaned in the AM there is no chance it is getting cleaned later. We left thinking the place could be ok if they had better management and focus on the basics. Again, dated rooms aren't a problem if they are clean. A few tips if you are going: 1) check your room when you get in. Run the shower and see if the floors look clean. 2) I would look for rooms in building 1 or 2. 3) Stay on the highest floor. The ski boots and noises from inside/outside are rough. 4) Stop at the front desk each day and ensure your room is on the list to be cleaned. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

A very nice place but might require some walking to dine.

Nov 5th, 2019

Our room was a TWO ROOM SUITE, at a one room rate, with 2 flat screen TV's, a couch and such in living room, and a nice enough bed and TV in the Bedroom. The room also had a stove, Microwave and a refrigerator. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice place to get away !!

Oct 20th, 2019

We really enjoyed our stay here. The room was spacious and extremely clean. The only issue I had was the difficulty finding our room. The hallways were labeled but were confusing. By the end of my stay I finally knew how to get around the inn. Labels on the stairways would be very helpful !! The staff was friendly. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Super Mountain Coaster

Aug 12th, 2019

The suites at the Country Inn are extremely clean. We had a king bed plus a sofa bed. There is a small two-burner stove, a microwave and there are 3 varied restaurants on the property. The pool is not real big but adequate and is outdoors. There is a variety of excellent entertainment on the property with a mountain park with a super coaster. Best that I have ever been on--FAST! The alpine slide is excellent as well and both rides are lengthy as well. There are several other rides/activities for kids of all ages. Then there is the aerial park with zip lines, a climbing wall and several other activities. My only complaint is the cost as it is a bit pricey. The on-property Country Store is well stocked with needed goods plus very good breakfast and lunch sandwiches at decent prices. The Inn is very easy to traverse and has a very quiet indoor setting. As well they area is loaded with superb entertainment, such as plays of all kinds and the Capitol Steps. We thoroughly enjoyed our entire 5-day stay. TRIPADVISOR.COM USER 

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