Jood Palace Hotel Dubai

Al Riqqa Street | Dubai, Emirate of Dubai 42211  [SEE MAP]Dubai, Emirate of Dubai  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 2

Average 3 star hotel with 2 star breakfast and 1 star customer service

Nov 24th, 2019

On arrival we asked to pay extra for tourists fees while I booked all charges paid, then 300 dhs blocked from credit card as a deposit so I won't run away from them. Awful breakfast, no variety, same food everyday , the waiters just tired and overworked, no smile all grumpy. You got to ask for food when they run out there is no one to check. Also second lots coming not fresh . Old croissants. I hated them. The two good points are: Room Size and Location. The hotel need serious refurbishment. It's old looking room with old 32 inch TV from samsung first made maybe 20 years ago. The pictures on the walls so weird. Not sure who's choice that could be. I don't know who give them 5 Star its diffinatly below 3 stars for me . A big disappointment. I do not recommend this hotel to any of my friends and family. I rather chose crown plaza , alghurair which are in real fact 5 star with 5 star services . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Worst hotel i have been in dubai

Nov 23rd, 2019

Rooms are cheap and spacious for a reason... carpet feels dirty, i cant even walk on them bare footed... soap and shampoo are on a dispenser as if you were on an airbnb.. To top that, the sheets had blood stains on them... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Every things was good.

Nov 8th, 2019

Rooms were so clean and the service was available any time. The breakfast was so good and you could find any thing you need. Pool on roof is perfect and you can enjoy it any time you like. Also you can find night life around yourself. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

never staying here again

Nov 7th, 2019

Two of my friends are coming to dubai so I booked a 2 br apartment here to we can spend some quality time. Me and my friend checked in first and I was asked how many are we in total, I told the not so friendly staff that we are total of four like I declared in the booking but the two will come late, right away the staff said "no parties allowed". I didn't say we are going to have a party yet it seems like he assumed right away. So I let that go and proceeded to our room. Since we booked an apartment, we assumed that there will be kitchen stuffs like pans, plates etc. We brought food so we wanna heat it up but no microwave and a decent pan to use aside from the small old casserole. The kitchen is dirty so as the plates, glasses, spoon and fork (like there were never used and wash for such a long time, dusty). Also the beds and pillows are all worn out, not comfortable to sleep on. So two of my friends came and they went straight to went to your room". So i told them we are four like I said when we checked in, again they reminded me that we cannot accept anymore visitors since we are already 4! Like seriously?? even visitors? I mean, we are not expecting any visitors but hello??? all hotels allows visitors. They totally ruined our mood. We just had dinner and slept there cause we paid for it, but we didn't bother using their amenities because we are all annoyed. I stayed in so many hotels here in dubai and I must say, this is the worst experience I had, never again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel

Oct 27th, 2019

Great hotel, nice people, the service was excellent, very clean and comfortable. Pricing is really good for the top services you get. Highly recommended for families or business trips. Don’t look no further TRIPADVISOR.COM USER 

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