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at the Juniper Hotel Cupertino, Curio Collection by Hilton
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Oct 4th, 2020
Great service when I walked in. Easy, convenient parking deck. The elevators are very fast. Very Clean rooms. No noise at night. Restaurant on site. Lots to eat near by. Value for the room pretty good compare to nearby stays. TRIPADVISOR.COM USER
Sep 25th, 2020
I have stayed here four times and received terrible service this last time. The "director of rooms", Katie, was extremely condescending. Our interaction led me to question the classification of this hotel as a four star. My husband accidentally took both of the room keys to work (he's a front line worker and had a busy day of patients). So, I asked if one of the hotel staff members could bring up my doordash food order when they are available. Katie did not even take the time to understand my request and sent the doordash worker to my room, which is concerning for safety. Additionally, she tersely said this is an "exception" and would "make a note on my room". I am not a child. I didn't realize this was an exception, since the last time I stayed here, the front desk person offered to send a bell man up with my food. Katie said she would speak to her team and ensure no one does this again. It was very odd. I don't think this request is unreasonable, and her response was beyond unprofessional. TRIPADVISOR.COM USER
Warm and Comfortable Business Hotel
Jul 2nd, 2020
The Juniper Hotel is a business hotel first and foremost. It has managed to avoid the sterile, monotony of most business hotels with warm and stylish decor along with pleasant and helpful personnel. The restaurant is a bit confusing - they often seem surprised that somebody't there to eat, and the menu can be somewhat limited, but what food they do have is good. The outdoor seating is pleasant. The pool is actually a walk away at a nearby (condo?) property. The gym is smallish. Otherwise the rooms are comfortable. TRIPADVISOR.COM USER
Paramount service, superb accomodation
Mar 25th, 2020
First of all the location is convenient for all roadrunners. Overall a very positive experience. Extremely friendly staff in the reception but also in the restaurant - I guess this attitude is not only for "HH-Diamonds". Happy hour time between 5-7 pm with limited selection of tasty wine. Snacks in the restaurant are excellent. Free parking any time. When you come to Cupertino and y look for value for money this is the place to be. TRIPADVISOR.COM USER
Immaculate hotel, extremely friendly staff.
Mar 12th, 2020
I always read the negative reviews when booking a hotel to see what the issues are. Several said "hotel staff not friendly". That is so not true. I had the completely opposite experience. The staff were extremely friendly and helpful. The hotel was immaculate. The location was perfect for my needs. Looking forward to coming back. TRIPADVISOR.COM USER
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