Jurys Inn Aberdeen

Union Square | Aberdeen, Scotland AB11 5RG  [SEE MAP]Aberdeen, Scotland  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 4

Mr and Mrs Cunningham

Sep 3rd, 2020

Picked the hotel but didn't realize it was so central was a bit concerned at first but it was nothing to be concerned about it the hotel was clean staff were friendly room was warm clean and comfortable Bit disappointed with breakfast due to covid 19 We were not happy about parking away from the hotel perhaps if we had realised we might have picked somewhere else. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Disgusting service

Aug 25th, 2020

I booked a one night stay at this hotel on flexi rate. I cancelled the room well within the 48 hour cancellation period. I received an email saying my refund was being processed and would be paid in approximately 7-10 days. 4 weeks later and still no sign of the refund and after countless emails which were not even replied to, I had no option but to contact the booking site to raise and official complaint. Avoid this hotel at all costs if there is a chance you may need to cancel and are expecting a refund within the advised time. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

1st Escape since Lockdown! - Very good too!

Aug 2nd, 2020

3 of us decided to book rooms in Jurys Inn fir a break after a long lockdown - Very clean, well organised & they take safety very seriously - nice to see that - definitely reassuring! Really nice room, with a great view & really comfortable bed also - it's a shame bar closes at 10 but that's the new normal I guess! Only negative - not many sockets & not convenient either - just a little negative though - overall a very good stay! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

So nearly a great stay

Mar 13th, 2020

I’m not sure if Hotel Reception staff realise how important their role is. I like to think of them as ‘Directors of First and Last Impressions’. Sadly this was lost on the gentleman who reluctantly checked me in on my arrival. He was simply rude to a first time visitor to his city. Had I not been very tired after a hellish journey, I would have asked for the Duty Manager to complain, I did mention it to his two colleagues the following morning, not a word of apology. I have a choice if which hotels I stay in. Sadly I will have to have a good think about staying in this one again. On check out I was asked if everything was ok with my stay, when I said ‘not really’ it too was ignored. Really why bother asking One plus point was the bed and bedding was wonderful. Well done on this front. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Weekend

Mar 11th, 2020

Excellent convenient stay. Would recommend to others. Handy with shops and bars, boat and railway station. Staff helped with storage of luggage both pre check in and after check out. Happy to stay again. Good value. TRIPADVISOR.COM USER 

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