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at the Kapok Hotel
Jun 9th, 2020
Excellent service. I was greeted by the security Aaron who politely reminded people to sanitise at the door. Then I was greeted with Paulina’s beautiful smile and phenomenal service. I’m very particular and tend to ask to many questions (so my husband says ) but she answered them without hesitation. The room’s view was BEAUTIFUL!!!. Seeing the Savannah and the ocean. You can’t get that anywhere else. Housekeeping was also excellent . My room was kept clean. The reason why I chose here was the salt water pool. I love to swim and it’s less damaging to the skin and hair. Thank you Kapok Hotel. TRIPADVISOR.COM USER
Mar 2nd, 2020
I recommended this hotel to my friend for Carnival'20. Waited 2 hours to get a room upon arrival. 2nd night card key did not work, waited 20-30 mins in the lobby after midnight for a Manager to be called from home to get this handled. Had an early check out, they offered to have breakfast for pick up,after selecting bake and saltfish..please see pix of what was received. Horrid!!! WILL NEVER BE A RECOMMENDATION OF MINE AGAIN!! TRIPADVISOR.COM USER
A great, relaxing hotel
Mar 1st, 2020
We changed hotels after Trinidad's Carnival to be closer to town and to relax. The hotel staff was really great about letting us check in early so we could take a much needed nap. The rooms were neat and the beds were very comfortable. I was very impressed that they had low flush toilets in the rooms to conserve water. The hotel is located very close to the Queens Park Savannah and Ellerslie plaza which had places to eat and shop. The complimentary breakfast was great with a mix of local options and continental breakfast, my favorite was the cornmeal porridge and the Saltfish Accra. We ate at both the Tiki Village and Kava and the food was delicious but be careful spicy means SPICY!!!. The Tiki Village is on the 8th floor and had a great view of the city and the sea. Overall the staff was very nice and accommodating our entire trip. Bonus there is a microwave, washer dryer and water cooler on the 3rd floor which was a great convenience. I will definitely be back to this establishment. TRIPADVISOR.COM USER
Location, Location, Location!
Feb 19th, 2020
Had another wonderful stay at the Kapok hotel in Port-of-Spain Trinidad! This is a cosy family-owned boutique hotel with all the amenities one would need for a comfortable and secure visit to the southern most isle in the beautiful Caribbean. The staff is very friendly and welcoming. The included buffet breakfast in the atmospheric Tiki Village restaurant located on the top floor is a real bonus and offers a delicious taste of local fare (smoked herring, fried fish, pumpkin.. to name a few). One can also sample the extensive Asian fusion a la carte menu for lunch or dinner. It’s all good! Didn’t get the chance to try the more casual Kava restaurant (Pizza, burgers, seafood) on the ground floor but I have only heard good things. Above all, this hotel offers good security and is centrally located on the north west side of the picturesque Savannah with easy access by car to all major points of interest. We will definitely be back! TRIPADVISOR.COM USER
EXCELLENT Service, GREAT BREAKFAST!!!
Feb 18th, 2020
The hotel is very comfortable. From the Check IN, I could tell that my happiness and satisfaction was priority. The check in attendant made sure I was aware of breakfast times and the availability of convenience shopping.The Breakfast was also really good and the restaurant staff were also very helpful, warm and accomodating. My room was very comfortable and quiet. TRIPADVISOR.COM USER
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