Kimpton Canary Hotel

31 West Carrillo | Santa Barbara, CA 93101  [SEE MAP]Santa Barbara, CA  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5


Oct 25th, 2020

We loved it,amazing hotel can’t wait to get back , walking distance to all the bars and restaurants . Workers are super friendly, very clean and we felt very safe do too Covid-19 . We definitely recommend this hotel and it’s a five star from us 🍀🍀 TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Fine enough stay for the most part...

Oct 23rd, 2020

We spent one of our afternoons at the rooftop pool, while we were up there there was a wedding on the lower part of rooftop. It felt like we were crashing their wedding. so uncomfortable!! I’m half convinced I’ll be in the background of one of their wedding photos. But what really bothered us was NONE of them were wearing masks. They were all crowded right around the only staircase down and we would have had to walk through them to get to the elevator in order to leave or use the restrooms. We didn’t know how to get out without a minor confrontation, something we shouldn’t have to consider in the first place, so we waited for an opening to get through when it felt safe. May not sound like a big deal, but it took longer than you’d think and we had a dinner reservation to get ready for. Aren’t they supposed to wear masks if they’re standing up? Everywhere else in town we went was very clear about this. And everyone was encouraged by staff to wear masks around the hotel, as you would expect. Why not these people? We ended up feeling bad for resenting a group of strangers who were trying to have fun at a wedding, but it was far from what we pictured for a peaceful afternoon at the pool. We know this is a strange and difficult time for everyone, but this felt really unacceptable. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Avoid staying here. Have a drink on the deck and move on

Oct 19th, 2020

I have stayed at virtually all the properties in Santa Barbara that are considered high end and based on the price this has been on the list. Total and complete waste of money. The hotel presents well when you walk in and the Restaurant is OK. Not great. Just ok. The only saving grace of this hotel is the staff who are all gracious and kind but thats pretty much every place in Santa Barbara. This is one of the most offensively over priced hotel I have ever stayed at. It is in desperate need of a full interior renovation. The place is dated. Rooms are small and minimalist. Bathrooms are of motel quality as are the beds and linens. I was embarrassed to put someone here. At 250 a night...maybe. I moved to the Holiday Inn Express with similar location and got bigger room. Better bed. More functional AC. Half the price. If you want to spend 5 or 600 a night have at it. Not here. Bacarat is worth that. Thats about it. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Not worth the money, but nice enough.

Oct 4th, 2020

$740/night. Now., with that said, this hotel is perfect for people who don't care what their money gets them. I mean let's face it here guys, for $740/night, should a hotel REALLY charge their guests LITERALLY $10 for a small bag of M&Ms. I mean the people who pay that (and I include myself) are not caring what their money gets them. For $740/night, you get a basic room bed and bathroom, an empty refrigerator, no slippers, no robe, absolutely nothing to make it seem like it is worth $740/night. It's extremely basic. The decor is basic, the bathroom and closet is separated by tired folding doors, there is only a small desk in the room just able to have one person eat their grab and go breakfast at, and there is no in room coffee, however, there is a coffee maker. Room 423 has some type of motor running right behind the bedroom wall which is annoying. Not sure if that was air conditioning or what. With Kimpton Canary, you are paying for A) being in the heart of the city and B) see (A). The rooftop pool/jacuzzi/sitting area was fantastic to chill at, so that is the bonus to this place, but still not worth the $740/night. The jacuzzi unfortunately was so chlorinated, it burned our eyes and we had to exit after about 15 minutes. They need to tell the pool maintenance guys that chlorine is good to kill the bacteria, but not the guests also. The front desk folks were extremely nice, housekeeping ran up towels promptly when we needed them late at night and the guy tending the grab and go breakfasts was terrific, so points given to the people working. But when I got the shock of a $10 pricetag on damn M&Ms, I was like, WHAT?? There is no WAY I would ever stay at this place again. Come on Kimpton, you actually lost a future $740, on fleecing a guest for $10 on a small bag of peanut M&Ms. That is dumb business on every level and if you cannot see that, you really do deserve whatever comes to you business wise, especially in a COVID culture where you should want return visitors. You are tripping over dollars to pick up dimes, and until your management sees that, you will be having nothing but one-offs forevermore. So in closing, stay here if you really don't care about what your money gets you outside of location, location, location. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

COVID weekend getaway

Sep 28th, 2020

Love this property! This hotel is ideally situated in the heart of SB. We were apprehensive about this weekend getaway due to COVID-19. Its our first time leaving home since March and anxious to get away. We did not know what to expect... This hotel had old world charm with beautiful tiles everywhere. Hotel staff were friendly and very clean property! Our room was cozy and clean. Pool area felt like a true resort and beautiful! We felt like we were in another world... TRIPADVISOR.COM USER 

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