Kimpton EPIC Hotel

270 Biscayne Blvd Way | Miami, FL 33131-2123  [SEE MAP]Miami, FL  [SEE ADDRESS]
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Courtesy of Kimpton EPIC Hotel

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at the Kimpton EPIC Hotel

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Guest Reviews

TripAdvisor Traveler Rating 1

the place is garbage now

Jun 22nd, 2019

Not worth the money anymore, they have really let this place go.... I would spend a little more and stay across the street or even somewhere near Miami Beach. They have really let their standards go and I really wish Kimpton would cut this place loose. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful hotel, Special Concierge

Jun 21st, 2019

On a business trip for one week, I had a comfortable room and super beautiful conference room. But my post is to highlight how special was the experience with Concierge Gene Ruotolo, that support me in a personal issue I had that brought me a lot of anxiety. Professional and caring, Gene is a gem of Epic! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not the best

Jun 16th, 2019

At first I was enjoying my weekend gateway at EPIC. Staff are super nice. But the manager was not very nice. My fiancé lost his wallet with all his IDs and his phone. We had to catch out flight in a couple of hours that day so we went back to look for it and got back late to check out. I tried talking to the manager and explain what was going on my anxiety was out this world but he dismissed me quickly. They charged me 175 for late check out . I spent a lot of money there. It’s sad. Very inconsiderate. I hope nothing like that happens to him . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not for business travelers or for relaxation

Jun 14th, 2019

I agree with the reviewer below. I cannot recommend this property. I was in Miami for a conference at the InterContinental Miami. The Kimpton was a bit cheaper, so I thought I would save my company some money and stay a block away at the Kimpton. That was a huge mistake. There were some screw-ups (credit card authorization was not on file even though we got confirmation that it was received a month prior, etc). However, everyone makes mistakes and maybe I could overlook these. However, like the reviewer previously pointed out, there is construction in the hotel that is extremely loud. If you are looking for a relaxing vacation, or if you are in Miami on business, you may want to carefully think about staying here. I wish I had just stayed at the InterContinental Miami. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Hotel, excellent service...Seth Frank in Concierge is the best!!!!

Jun 14th, 2019

Spent a few days at the hotel with my wife to celebrate her birthday. Great amenities and facilities. Staff is wonderful and super helpful. Special shout out to Seth Frank!!!! he such an amazing staff. He pulled out all the stops, got us into the best places in town and provided guidance and advice especially for us newbees visiting from the UK. Juwon TRIPADVISOR.COM USER