Kimpton Grand Hotel Minneapolis

615 2nd Ave S | Minneapolis, MN 55402-1902  [SEE MAP]Minneapolis, MN  [SEE ADDRESS]
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Courtesy of Kimpton Grand Hotel Minneapolis

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at the Kimpton Grand Hotel Minneapolis

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Guest Reviews

TripAdvisor Traveler Rating 3

Ok

Jun 13th, 2019

Fine but nothing special. Would probably look elsewhere if I were choosing rather than my company making the decision. Felt like I. Oils touch the office workers in the building next door, which meant there was little to no natural light and my blinds needed to be closed during the work day. Very claustrophobic. Also, the AC didn’t work very well. The room was hot even though it wasn’t very warm outside. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location

Jun 12th, 2019

The room was clean. Service was nice. Unfortunately someone was smoking next to us so the smell in the halls everyday was awful...but that’s not the hotels fault. The location was excellent we walked everywhere. Valet parking was nice and quick. The room was clean. Comfy bed too! And the guys at the check in were very nice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not worth the cost

Jun 10th, 2019

Expected more for the cost. I specifically wanted a luxury hotel experience and paid to get that. Fell exceedingly short of that expectation. I will not stay here again. The rooms were not stocked with expected amenities, had to ask for everything and then wait for it. Shower was in a deep tub. Very dangerous crawling in and out of it. Your soap and hair products were nice tho. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great staff and location

Jun 10th, 2019

The entire staff at this location were extremely helpful and accommodating. The location was perfect for my needs with instant access to downtown. My only complaint was I was not given a late checkout upon my request. As a Discoverst member I do believe this is a perk I am to recieve. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

The Grand is adequate, but not so grand

Jun 5th, 2019

We chose the Grand Hotel to hold a business meeting and from check-in to check-out our experience was a mixed bag. I will say that the staff is friendly and accommodating. In this regard, the hotel is exceptional. However, the little things add up. For instance, upon arrival we were told that early check in was not only unavailable, but there were 40 reservations in front of us and that they'd let us know when we could begin checking in and that it would be later than usual. Shortly after the stated 3 PM check-in time we observed people checking in. Upon inquiry we were told that we could check in. Asking whey we weren't told one of the staff said they were too busy. Grand? A number of my colleagues experienced similar frustrations. In fact, one from our group's key card didn't work 3 different times and on the 4th he opened the room door to find another hotel guest in the room. In my room I couldn't find a thermostat. A friendly engineer promptly responded to my concern and couldn't find one either. He told me it was a room with an automatic thermostat. Not sure what that meant. I was told my hotel management that my room did have a thermostat. Apparently the engineer and I were missing something. Our meeting room was rather plain and unspectacular. Some of the cupboards had handles that were loose and fell off. These are just a sample of what I call the "small bigs" - a lot of little things that a luxury hotel doesn't miss. TRIPADVISOR.COM USER