Kimpton Hotel Palomar Chicago

505 North State Street | Chicago, IL 60654-4803  [SEE MAP]Chicago, IL  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Great Place to Stay in Downtown Chicago

Jan 18th, 2020

We stayed 12/26-12/29/19. This location is convenient to all the fun things Downtown Chicago offers. Our room was on the 17'th floor, conveniently down the hall from the relatively busy fitness area and pool, but was still serene. This is a clean stylish facility. There is a complimentary wine (and if you're lucky bourbon & hot cider) Social Hour each day. Our room was not overly large but was well-equipped. The mini-bar was nicely stocked and reasonably priced. Beds and pillows were most comfy. A hearty shout-out to the Kimpton Palomar staff, especially Miguel and Brandon. The IHG central reservation system somewhat bungled our reservations and Miguel and Brandon got it fixed at the local level in a most friendly and efficient fashion. We'd definitely stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good family stay

Jan 16th, 2020

We had a very good family stay here for three nights. Just about all of our "stay" items were great. The location is understandably walking distance to so much that downtown Chicago has to offer, and close to subway stops. The rooms had a classy feel to them, and I enjoyed the large almost floor-to-ceiling windows in them. The beds were comfortable enough, and we had just enough room to store the "stuff" of our 4-person family for three nights. The pool on the upper floor was OK; it was very loud with other people, and gave a feeling of being crowded with only a few people there. The heated outdoor seating was a nice added touch. The front desk staff was excellent during our check-in, merging two separate reservations seamlessly. The front door staff was fantastic throughout the stay. The bartenders in the attached bar during our two visits were very friendly and fantastic. If I had to nitpick about the place, it might be the lobby; the lobby was nice, but seemed cluttered, and the furniture haphazard, with completely different pieces of furniture without much tying everything together. Fortunately, we didn't spend much time there. Overall, this was a good stay to base a 3-day trip to Chicago in. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice boutique hotel a mile away from millennial park and close to restaurants / bars

Jan 16th, 2020

This place has a narrow entryway next to Hilton garden inn and offers a comfortable stay. The rooms are clean and modern. The showers have powerful showerheads and the toiletries are good quality with a variety of natural flavors infused. The gym is compact and clean withan adjoining pool that is indoor. The pool has a great view of the city. Service is good and they gave me a microwave too on request. They go out of the way to get you things you need if you forgot your lint remover or nail clippers etc. Starbucks is a block away and there are bars like three dots and a dash or Laredo restaurant right across from this place. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice Hotel -- Differnet Vibe than Monaco up the Street

Jan 14th, 2020

Pricey parking -- but that is what Chicago is notorious for! Valet was exceptionally polite and accommodating in leaving my car readily available as I had an open business meeting that was deferred. Doorman was always kind and greeted me warmly. Check-in was smooth. Hotel was clean. Room was quite large and had very nice amenities. Everything functioned well. Bed was cozy and comfortable -- provided a much needed good night of rest. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great but Monaco Better

Jan 5th, 2020

I love any Kimpton I stay at and so I always seek them out whenever we go anywhere. Their service is pretty hard to surpass. I gave this place 4 stars instead of 5 because I didn't get the "Wow" factor I was hoping for. I'm being picky here but I've learned to expect amazing service and rooms at the Kimpton. The Palomar is a great hotel, but I was expecting a little more, such as an offer of champagne or wine when I checked in, warmth from the people at the front desk on check in/check out, bright fresh looking rooms and plushy robes. Kimptons are notorious for perfect rooms and over the top service and I just didn't get it this time. The bathroom was beautiful, the bed was comfortable and the body wash/shampoo and lotion were luxurious, but I had to pay for wifi which I haven't had to do before, the room was a little dark, and the front desk employees were just OK. I really like the Kimpton Monaco- they give all the special touches, but this one fell a little short. I must say the location was second to none as far as cool bars and great restaurants. I will continue to seek out Kimptons when I travel because I know the hotel typically has outstanding service and luxurious rooms. Maybe they could step it up at the Palomar. The special touches truly do make a huge difference to customers and a memorable time away from home. TRIPADVISOR.COM USER 

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