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at the Knossos Beach Bungalows & Suites
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Sep 30th, 2020
Pleasant stay, great beach for family and lovely architecture. The food was good and the staff was great. We had an upgrade to a suite with beach view and this was so enjoyable. The hotel is close to airport TRIPADVISOR.COM USER
Not far from 5 points but...
Sep 23rd, 2020
Knossos beach complex is a nice small" village type" structure. To walk from reception to the room ou from room to room and you can easely imagine you in a cretan village. The suite on sea is large, with balcony and an outdoor shower. The bungalow on beach is large enough. But : - effectively it is on the landing corridor of the airport. Not so problematic for us as we are out of hotel from 9am to 5-5'30 pm to hike or visit but for people who are here to stay on beach it can be problematic...And we are in a year covid and so the aerian traffic is poor... - if the cleaning team was on top for the suite, our children in the bungalow had the glasses of the welcome drink all the 5 days long of the sejour on their table...and sand on floor one day over two...(please have the same serious attitude for all rooms..). - we had a family suite on sea and on the website this is" family suite with seaview and beach cabanas... Strangely, the cabana disappears of the voucher...Please actualise your offer on website...If there is an option without cabana it has to be on the website offer!!!Or I have paid for what I had not have the use... Good Breakfast, not in buffet due to covid but enough choice... TRIPADVISOR.COM USER
Highly not recommended!!!
Sep 18th, 2020
The rooms - If you are not buying the most expensive suite, expect cheap rooms that look like a hostel, toilet and shower that very much do not justify a 5 star hotel. Room service - very mediocre cleanliness, we always had full sand in the room. We only got one clean towel while they know a couple is staying in the room. Staff - clearly impatient, need to call 3 times for reception to get an answer. Not nice and always made us feel uncomfortable. Food- everything is dry, tasteless, rotten fruit, hard bread, unspiced things, and they charge you even for water. In short, it is better to save this money and enjoy restaurants in the city. In conclusion, there is no doubt that the hotel itself is beautiful but its value is terrible since it is not cheap at all. TRIPADVISOR.COM USER
Sep 3rd, 2020
We travelled from Dublin to heraklion on the 18/08/20 for a week we stayed in the spa suite with sea views an private pool an cabana bed in the garden. We ate in si la la carte restuarant in the hotel most evenings and we walked to the little town in the day and had lunch in all the restuarants there. Our time at the hotel was exactly as i said very chilled out and relaxing the ambience was was warm an friendly and we have the excellent management at the front desk and all of the other staff to thank for that .. the hotel prioritised our safety hygiene standards were excellent but done in a way that wasn't screaming in your face and i can say the same for the nearby restuarants shops etc that we visited.covid 19 cannot stop the natural warmth an friendliness of the people in Greece .. thank god TRIPADVISOR.COM USER
An very mixed bag
Aug 31st, 2020
I stayed at Knossos Beach Resort for 5 nights, in a waterfront room. What I really enjoyed, is the balcony of the room. It is really large, with an amazing view of the sea, and with shadow and sun. No matter what time of the day, I could be on the balcony, and either sit in the shade, or bathe in the sun. This is my huge plus for Knossos Beach Resort. I think I would return there because of this amazing balcony which defintely gets 5 stars and even more from me. I also really enjoyed the wonderful beach, totally perfect and excatly what I like. On the last day (saturday) I did however felt quite annoied. There where many families on the beach, not guests of the hotel, and there was a lot of screaming going about. I dont mind kids playing and having fun at all, but that was really too much and really annoying and disturbing. I wish the management would have stept in. TRIPADVISOR.COM USER
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