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at the Kolea at Waikoloa
The Big Island's Best Condo Complex!
Nov 29th, 2019
We've stayed here many times now - the best spot on the Big Island! Our favorite unit is Kolea 11G (available here: bigislandbeachcondo.com). Excellent proximity to pool and beach - one of the nicer units in the whole complex. TRIPADVISOR.COM USER
Kolea 12F and 9M Spectacular!
Nov 16th, 2019
We just got back from another amazing stay at Kolea. We went a week before our kids came and stayed in a 2 bedroom the first week and a 3 bedroom the second week. I'll start with the 2 bedroom, 9M, first. It was very comfortably furnished. Had comfortable beds and was very spacious. We ate in most of the nights since it was just the two of us and the kitchen was well stocked and the grill on the porch was very nice. One thing I would like to note is that for a two bedroom 9M had to have had about the best view you can get at Kolea. I would highly recommend this unit to couples or anyone traveling with a few kids. Moving on to the 3 bedroom. When I called Waikoloa Vacation Rentals I asked them what was the best 3 bedroom they had available because we wanted to make this trip special. They pointed us to 12F. After staying there I can believe that it is one of the best units, if not the best. It had an amazing view of the beach and ocean and was close to the pool. The unit was well furnished and I would like to note that the lanai was very nicely furnished and we spent most of our time out there. I would highly recommend this to anyone that it is in their budget. Moving on to the management company, Waikoloa Vacation Rentals. They were great. Anyone that rents units from them gets access to the Hilton Waikoloa, which was great when the family was there. For a vacation rental company they offered the best service I have ever experienced. They check in with you the day after you arrive to see if you need anything. They helped us move units and made sure that we could move directly from one to the other since check out time was in the morning and check in was later in the day. Can't say enough about them or Kolea............. TRIPADVISOR.COM USER
TERRIBLE EXPERIENCE AT KOLEA - PLEASE READ
Nov 14th, 2019
ERRIBLE MANAGEMENT OF THE KOLEA PROPERTY RESULTS IN NO BEACH ACCESS, POOL CLOSED, ROAD TAR MACHINE UNDER OUR CONDO & MORE. We stayed for two weeks. Much of the time, the Kolea beach club was closed. No pool, no jacuzzi, NO DIRECT BEACH ACCESS. We had to walk to the Marriott, leaving the Kolea property to get to the beach right behind it and having to co-mingle with the crowds at the Marriott on the way. The beach club gates were cable-locked shut. They don’t allow you to pass through to the beach. They parked a road sealing 3500 gallon tank with a motor under our balcony the last day, which runs every morning for a half hour to warm it up. THERE IS NO ACCOUNTABILITY! I called the HOA, the property management company, the condo rental company, and I spoke first-hand with the gentlemen (I believe his name is Carl) that runs the property. Nobody really lives at Kolea - they're all rental units. With owners absent and rental agencies only interested in filling those units for profit, NOBODY REALLY CARES. You may show up and find yourself without some of the luxuries you paid for and no beach access! KOLEA UNIT 9M - DO NOT BOOK. $575 a nite, filthy and never updated. Great view, the rest was horrible. Please see pictures posted on my profile.This was booked through Waikoloa Vacation Rentals. Avoid them! Like all rental agencies, the front end seems great and the reality is quite different. Better to book units directly from owners on Airbnb or VRBO. Owners care more. TRIPADVISOR.COM USER
Sep 8th, 2019
Waikoloa is very nice and Kolea as a development has some nice amenities (such as the proximity to A Bay), but unfortunately I can’t provide a positive review to this home due to a major insect problem. The property manager was responsive and attempted to resolve the issue (sent out an exterminator on more than one occasion) – but it was never completely solved. The mosquitoes are very, very bad at this home and make the patio almost unusable. After the first day, my family was covered with bites. We eventually noticed that other ground floor tenants in our building did not utilize their patios – so perhaps the problem is not this particular unit but the building or area in general. I have stayed at other Waikoloa properties and never noticed any mosquitoes. But at Kolea 7D, it’s a constant. You can load up with deet, but that’s only a short term solution. If you rent this unit (or maybe on the ground floor in Kolea), you should avoid the patio as much as possible and keep the sliding doors closed. We also had to deal with a centipede attack a whole mess of cockroaches. There were some smaller issues, such as the air conditioning (worked well in master bedroom and living room/kitchen, not so well in other bedrooms) and hot water (not working in master shower) – but these were only minor inconveniences. The main thing is the insects. When we moved into the unit, we cleaned up several dead insects that were in hard to clean spaces (corners, behind furniture, etc.). But the live ones kept coming. Ultimately, my spouse became disgusted by the cockroaches and we moved out five days earlier than scheduled. TRIPADVISOR.COM USER
Kolea 13D was amazing
Aug 26th, 2019
This is the only condo complex on the entire island with beach access, so it's special right away. It's so nice not to have to get into the car to visit the beach. Unite 13D is 3 bedrooms, 3 bathrooms and is on the ground floor, opening up to a huge, green grass area. Perfect for kids to run around while parents enjoy a mai tai on the large lanai. The lanai felt very private, so we were very comfortable hanging out there, and we loved the huge, built-in bbq. Cooking a few meals at home saved us a ton of money and was fun to just be able to enjoy sunsets from home. The unit was a 2-minute walk to the pool area, so really close without any noise. The pool area has a kiddie pool with a sandy "beach" and a nice, large pool, plus a hot tub, outdoor showers, seating areas, and a gym. 13D allowed us to use their garage, which was nice to keep our car cool. The unit gave us access to its closet full of boogie boards, snorkel gear, beach chairs/umbrellas, coolers, etc. It was so nice to not have to buy or rent any of that gear! The unit was very clean and had beautiful, Tommy Bahama furniture. The kitchen was very well equipped and had everything we needed. The onsite management was excellent. We would return here in a heartbeat and are already planning our return trip. TRIPADVISOR.COM USER
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