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at the Krystal Beach Acapulco
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Don't go here
Jan 5th, 2021
The plan was to spend 2 nights at Krystal. Due to no internet in our room and the lack of social distancing we left after 1 night. We found that our car had been rifled through by their valets. Getting a c refund for the second night was met by a rude manager. For some reason they couldn't just refund the credit card but in s isted on wiring the refund to my bank account. The place is lacking in many things. The trash on the beach and the locals had no respect for others. Want drugs on a lady of the night no problem. Just walk down the street TRIPADVISOR.COM USER
Was in February 2017
Nov 15th, 2020
This hotel is from 1980th. Clean ,but not updated.good staff. Very polite. Policemen on the beach. Beach is funny- hundreds of selling person going thru your place. They sale all- from shrimp till silver rings and chairs. If you are looking quite this place is not for you. Food is good. Drinks is normal too. TRIPADVISOR.COM USER
HORRIBLE COVID19 HOTZONE
Jul 31st, 2020
This place is HORRIBLE- it is way over capacity for COVID19 restrictions, no one wears masks, the elevators are FULL, and the service is horrific. We were up until 130 AM because they had to find us another room with working A.C. after the first 2 rooms didn’t. Parking is PAY parking - so anything you save in the price of the hotel goes away after paying extras. Loud rough crowd and NOT okay with safety measures. Stay away. TRIPADVISOR.COM USER
Nice attitude, nice place
Jul 16th, 2020
I would like to stand out the good service and hospitality, good drinks, good meals and good attention of Oscar Nava and Antonio which is the waiter always were pending about our my family, in definitive I´ll visit this place on near future TRIPADVISOR.COM USER
Jan 31st, 2020
i was at the hotel Krystales in acapulco mexico and it was very good. good room service clean and it had good food as well. service was amazing as well and very nice people who care about your expirience TRIPADVISOR.COM USER
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