L'Auberge de Sedona Resort & Spa

301 L'Auberge Lane | Sedona, AZ 86336-4260  [SEE MAP]Sedona, AZ  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Beautiful Setting

Apr 17th, 2019

The setting deserves a 5 Star … unfortunately the service was 3 star and it was really the reaction to problems that took follow-up. But if you are paying 700-800 @ night it ought to be amazing. we stayed a few days earlier at the Westin in Phoenix … better reaction and speed as life reaction. Biggest issues housekeeping could not get to our room for over 6 hours. There were other little things and the valet scratched the car. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Views and Excellent Valet Staff

Apr 17th, 2019

The views from the room was outstanding as well as the walk along Oak Creek. The valet personnel also double as shuttle drivers for excursions within 1 mile of the resort and they are all wonderful. The only knocks I have on our stay are: our room service order was late as it was sent to the wrong cabin and there were loose tiles in our bathroom. Nothing major, but without those issues they would receive 5 stars across the board. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Wedding Night Stay

Apr 16th, 2019

We stayed at L’Auberge for our wedding weekend. The rooms was spacious which was ideal for the day of our wedding. This allowed for plenty of space for the bridal party and photographer to get ready. The grounds around the hotel are beautiful and provided a lovely backdrop for additional photos before we left for our wedding. The one major miss-my husband requested the room be decorated with rose petals and candles for our return on our wedding night. Upon entering the room, it hadn’t been cleaned from our lunch, no candles and no rose petals. For a five star resort, the concierge service was lacking during our stay. If you have a special event, I would recommend having a backup plan. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Exceeded Expectations

Apr 16th, 2019

From the first moment the fellas greeted us at the car to the restaurant staff and food to Housecleaning ladies absolutely everything was top notch. Wine by the river and coffee on the porch- perfect!!! Being a retired CEO I was thrilled to meet the GM, Anthony, at the wine reception. He took time to give me a personal history of the area. He was obviously very proud of the resort and his team! His assistant, Kristen, happily attended to every request. Plus she has the most joyful attitude! We will be back next year in April. Perfect temperatures and the wildflowers were everywhere. Kudos L’Auberge! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

4 Star Hotel

Apr 15th, 2019

I was surprised this hotel has 5 stars. I would not give it more than 4. Pros: 1. Valet service and luggage assistance. 2. Location. 3. Reception and concierge staff very helpful. 4. Rooms are clean and tidy. Cons: 1. The Etch restaurant for breakfast is mediocre. Food is mediocre as well as service. 2. The beds and pillows are very uncomfortable. We both got up with a back pain every morning. 3. The water pressure at the water sinks are very lousy. Really not enjoyable to use the faucets. 4. If you want to leave you patio door open for fresh air when you go to sleep, be prepare to hear to hear people and smell cigarettes smoke (we stayed at the lodge). 5. If you think you can order a drink in the pool, forget about it. The pool is fenced and feels like you are in a cheap apartment building pool. Shocking!! 6. No activity is offered by the hotel except Yoga in the morning and stargazing at night. To summarize, I was really surprised this hotel is a 5 star hotel. I would never stay there again. I would assume Enchantment and Miiamo is better. TRIPADVISOR.COM USER