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at the La Quinta Inn Pigeon Forge-Dollywood
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Dec 20th, 2020
I booked the hotel based on reviews here. Its a clean and friendly hotel. The prices were pretty good too. Next time I my stay at a little nicer hotel. The room noise is really bad here. The parking is ok but if they are full, its hard to find a spot. Only 1 ice machine on the 1st floor. No pool either unless I missed it. The mattresses and hard and lumpy. The Continental breakfast was not good at all. If location and price is what you want stay here. Beware they do allow pets in the rooms. TRIPADVISOR.COM USER
Oct 30th, 2020
We’ve stayed here many times. Everyone is awesome! Dottie, Marcia, Renee, Sherri at the front desk, Brenda and Maria housekeeping, and breakfast was great with Kay and Andrae. Every morning Kay would greet us with a welcoming smile and an awesome attitude serving breakfast. The apple jelly was great. The rooms were very clean. Thank you so much for your wonderful hospitality. TRIPADVISOR.COM USER
Oct 30th, 2020
This hotel was exactly what we needed. Friendly staff, clean rooms, comfortable beds, fast Wi-Fi, hot water, and walking distance to many attractions. Also, the management team helped us with a private room for my sister to take an online class for college. The staff went above and beyond. TRIPADVISOR.COM USER
Oct 28th, 2020
The front desk person when we arrived was Sherri, and she was wonderful! Super friendly and helpful making check in a breeze. Every staff member we encountered there was so friendly and always polite and as helpful as can be. The room was clean, and I am VERY picky about the cleanliness of a hotel, I was very impressed! I would recommend this hotel and will definitely stay here again when we come back to pigeon forge! TRIPADVISOR.COM USER
Sep 22nd, 2020
A little back story - This past weekend we traveled from Florida to TN to meet with family who also traveled in from IL. We originally had a hotel set up for the entire weekend but upon arrival to check-in we were informed the hotel was not pet friendly as advertised. This left us in a unimaginable situation because we had nowhere to stay. We were able to find a hotel for Friday night but had to be out by 11AM Saturday. We made numerous phone calls to every and any hotel in the area to try and get a room for Saturday into Sunday. This proved to be very unsuccessful as almost everywhere was booked due to the car show in the area. As a last ditch effort we contacted this location. Sherri answered the phone and we explained our situation. She was so understanding, friendly, and professional. She explained that she did have one room available but it was a conjoining room. At this point we didn’t care and were willing to take what we could get but Sherri went above and beyond. She moved another room around to accommodate us and our pets. She also knew we had nowhere to go after 11AM so she worked to be able for us to check in as soon as possible. We were able to check in at 11:34AM! The room was so clean and exactly what we needed. Sherri was a god sent to my family and I this weekend as she truly saved the day. She allowed us to be able to enjoy the rest of our trip without worry. TRIPADVISOR.COM USER
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