Las Ventanas al Paraíso, a Rosewood Resort

Ctra Transpeninsular Km.19.5 | San Jose Del Cabo, MX 23400  [SEE MAP]San Jose Del Cabo, MX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Third Visit in 9 Months

Jul 20th, 2019

Just returned from our third visit in 9 months so what else do I have to say? By far one of our most favorite resorts and has quickly become our go to for a quick trip from California. For the last 20 years Maui was our regular choice for family trips and couples trips but after trying LVP on our first visit to Cabo last October we will be regulars! The resort itself is pristine, clean and impeccably cared for. The staff is top notch, attentive and sincere in their desire to satisfy guests. After reading one of the recent reviews complaining about the service I felt compelled to write a review contrasting our experience the last three visits. The service is comprehensive and they do not miss anything. Unlike the review I am referring to, the butler button for poolside service is rarely used; in fact, if you even so much as looks up at the umbrella the pool attendant runs over and inquires how you would like them to move it. Two of our three visits we have had Gabriel as our butler and he is the best! Truly concerned with making your experience amazing. We have stayed in the Oceanfront King Rooftop Terrace category twice and this trip we chose a two bedroom residence as we had our teenagers with us. It was a great choice for traveling with another couple or family. Small kitchens, large living room and outdoor verandas with beautiful ocean views. As may have stated the breakfast at El Restaurante is so good we talk about it all the time! The taco bar is worth making a trip to LVP just to try. Arbol for dinner is memorable and the food unique and amazing. So to sum it up, don't hesitate to visit LVP. There are so many choices for resorts in Cabo and we have no desire to try another! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Expected more

Jul 16th, 2019

I’ve been thinking about this review for a couple of weeks now. Trying to gather the pros and cons for others to read. I value these reviews and use them often in my own travels like our recent trip to Las Ventanas. I’ve been following this resort for a couple of years now and was very excited to visit. We also had friends who have stayed here and they too have rave reviews but I truly was expecting better. We used the hotel transportation from the airport and it was fantastic. They were very nice, the car was great, they had snacks, cool towels and beer! Absolutely great but I go back to the rosewood in Vancouver who drove us around town in a Bentley for free. We spent approximately $300 usd for airport transportation. Daily transportation we used was via taxi. Hotel transportation was available but had a minimum time frame of two hours. There was also a fee but I forgot what it was. The hotel is beautiful. Grounds are very clean and the service staff was great. They give you little buttons to press for pool service but you have to press the button. I know, it sounds snotty right?? But at this caliber I don’t want to press the button. I want the waiter to notice that my drink is empty or my food tray has been cleaned. I want attention. I want to ask for them to stop bringing me drinks. There are many pools and not one was overly crowded. Always an attendant to move umbrellas, bring towels or refill water buckets. Breakfast at El Resturante was great every morning. Again service was very friendly and probably our best experience during our stay. We also ate at the tequila and ceviche bar, arbol, room service and had food poolside. We were the only guests at the ceviche bar two nights in a row. Ceviche and tequila tasting was wonderful. Arbol wasn’t anything we haven’t had before but the lights were pretty. Sea bass tacos poolside were delish! We had an oceanfront suite with the two balconies and it was beautiful. The beach is so pretty and the waves make the loudest crashing noise. Very relaxing to sit and watch. I was worried we wouldn’t use the second uncovered balcony but we watched the sunrise and set every night up there. The butler service was where I had the most problems. They were very nice but just lacking. We had golf reservations and needed transportation so we had set a time for taxi pick up. When we showed up no taxi. We had made a dinner reservation for Arbol and when we showed up no reservation. We made another golf tee time next door but when my husband showed up it wasn’t right (he specifically wanted a caddie but didn’t get one). You have to ask them to unpack you. Again the asking part! It was my husbands birthday so I had to ask for balloons. I had to ask for morning coffee. I asked if the kayak excursion we booked was in calm relaxing waters. Our butler said, “oh yes it’s very relaxing”. No it wasn’t relaxing. The butlers really could have made our stay 100% better. I had grandiose dreams after reading other reviews all this time and was just expecting more. Overall I give the experience 3.5 stars. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Birthday trip for my husband

Jun 30th, 2019

I booked this hotel for my husband birthday. He wants to just relax by the pool so we decided to try this resort. I didn't specially tell anyone about his birthday but once the stuff found out about his birthday, they decorated our bath with balloons and special cakes. It was very cute and special. Our kids put it..."this place is like paradise!" Stuff were very friendly, attentive and kind. It was hard to leave... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

AMAZING...

Jun 30th, 2019

LOS CABOS... The most Beautiful and Wonderful stay at Las Ventanas al Paraiso Hotel, Everything was perfect; The Rooms, Pool, Food, Service and the Staff...WoooW ! The place is Amazing, Highly Recommended !! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfection in Paradise

Jun 29th, 2019

Las Ventanas offers superb service in a exquisite setting. The staff is attentive yet discreet. They are available for your every need without hovering nearby. No detail is overlooked. You see this attention to detail throughout the property - throughout the restaurants, rooms, pools and spa. The suites are beautifully appointed. For the ultimate in luxury, stay at the Ty Warner mansion. There are no words that accurately describe the Mansion - the great room leads out to the infinity pool overlooking the sea. The rooftop terrace offers a lap pool and whirlpool spa. The food is amazing! From morning coffee, through afternoon cocktails to dinner in the evening - the food and service was beyond 5 star. I can't wait to return. TRIPADVISOR.COM USER 

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