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at the Le Méridien Chambers Minneapolis
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Mar 8th, 2020
Last week myself and my coworkers were on a business trip to Minneapolis staying for several nights (19 "room nights" in total between the 5 of us). My brother passed away losing his battle with cancer so I had to fly back early only staying 2 of my 5 nights. The hotel said they were unable to issue a credit for the other 3 days to my American Express Platinum OTA and they were unable to 'switch' my room with my associate that booked through Marriott reservations to allow them the 3 day credit. Both individuals at the front desk said that their cancellation policy cannot be changed. I understand and appreciate the need for such policies, but I do know that exceptions can be made in such circumstances and I know first hand that this has been the case in other Marriott flagged properties. When my team returns in a few weeks and throughout the year to Minneapolis, we will be staying at another historic hotel in the area which has 4+ stars for simiIar DAR. Also, some of the room layouts are a bit odd with the rear of the shower in front of the room door. Some of the shower heads in some rooms randomly release of spurt of water in the middle of the night. TRIPADVISOR.COM USER
Feb 18th, 2020
Great downtown location and funky room with ample space and a fun vibe. Definitely recommend. Friendly, helpful staff! Good onsite restaurant for room service. Near entertainment district, but the immediate street location feels a bit of “no man’s land” TRIPADVISOR.COM USER
Interesting, Quirky Boutique Downton Minneapolis Hotel
Feb 9th, 2020
I stay in a downtown Minneapolis hotel for about a week every month and I’ve been varying my selection over the last couple of years to find the best place. PROS It was conveniently located on Hennepin. They don’t have more of a boutique feel which is good for those looking for something outside the norm. Decent fitness center for the size of hotel. Typical Marriott benefits for those like me with Titanium Marriott Bonvoy status including free WiFi, free breakfast at Mercy, and a free bottle of water in the room. CONS Not skyway connected which is almost a must in January. Loud noises from the construction on Hennepin avenue—one of the few times I’ve had a white noise machine in my room. Multiple mornings where I had no hot water in my shower and the staff was slow to react, they did compensate me with some extra points after I brought it to their attention a couple times. The elevators do still have a weird kerosene smell which you’d think they’d fix after so many people complain about it on here. No on-demand HBO like other Marriott properties. VERDICT Overall a decent hotel. I’d stay again and based on the photos from others the suites look pretty nice (no upgrade for me despite my titanium status). There are better choices in downtown Minneapolis for the price. TRIPADVISOR.COM USER
Jan 8th, 2020
After a phone the day before to confirm my room and after receiving a text that my room was ready, I arrived after a long flight and was told they were overbooked and I could not have my room. They were filled with platitudes about how much they cared for me but unable to make any reasonable accommodation. I travel to Minneapolis twice a month. I will never consider this hotel again. TRIPADVISOR.COM USER
Nice hotel, Terrible Smell
Jan 1st, 2020
Nice large rooms, kind staff, very clean, heated floors -- which was amazing. The lobby, elevators, and basement smelled of heavy kerosine. When I asked about it, the front staff acted like nothing was wrong. It was strange. TRIPADVISOR.COM USER
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