Le Meridien N'fis

Avenue Mohammed 6 | Marrakech 40020  [SEE MAP]Marrakech  [SEE ADDRESS]
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Courtesy of Le Meridien N'fis

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Guest Reviews

TripAdvisor Traveler Rating 2

Poor experience

Jan 20th, 2020

The rooms and hallways are terribly outdated, to the point of even having a smell. The desk staff at checkin and check out are slow. In fact as we checked out in the morning, there was a very long line of at least 10 deep. 3 or 4 other people were working the desk, and not serving anybody, but they suggested that the one gentleman was the only one who could do checkouts. I was charged for items in the minibar that we didn't use. They confirmed it was a mistake, but it just took too long to correct so I just paid it. The location is good, but it's run poorly and as mentioned the rooms are in desperate need of a makeover. Very old and dingy. I cannot recommend this hotel, in particular given that there are many options in the area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Short Break!

Jan 19th, 2020

My wife and I enjoyed a short break at Le Meridien and cannot speak highly enough of the staff. They are totally dedicated and did everything they could to make our stay as comfortable as possible. The Chief Concierge Youssef Mamouni, was outstanding! He organised a trip in a hot air balloon for us, which turned out to be truly memorable. If anyone reading this who plans to stay for a few days, it is definitely worth it! To watch the sunrise over the Atlas Mountains was a once in a lifetime experience. The company is reputable and the equipment and safety procedures are of the highest standard. The pilot was an examiner and at the top of his profession, so we had total confidence in him. Youssef also organised a road trip to the Atlas Mountains with Mohamed El Mouwahidi. Again, it was superb! Mohamed's driving was impeccable and his vehicle (4x4 Land Cruiser) was in tiptop condition. He took us to 3 valleys (0930 - 1830) and explained everything along the way, as well as Moroccan culture, which one often misses out on during short breaks. We stopped at the Ourika Garden restaurant for lunch, which was excellent and we felt truly spoilt. Again - a truly memorable trip and we did not feel ripped off in any way unlike some of the other areas within the Souks. Keep a tight grip on your wallets and do not go with anyone who says they will show you the way. No matter how friendly they appear, they will eventually demand money as we found out to our cost! The hotel could definitely do with a major makeover but the gardens and pool looked beautiful and were well tended. The breakfast was fine and there was plenty of choice. Wassaile (spelling probably incorrect), the lady who worked on the lobby desk and in the restaurant as the maitre d', was so friendly and also took a great interest to ensure that we had everything we required. In the end, we tended to overlook the tired furnishings because the service was of such a high standard. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Reliable but underwhelming

Jan 10th, 2020

We were traveling as a couple (22m/f) from the 7-9th of January. We paid £228 for the ‘Executive Guest room, 1 king with garden view. Room 242. I will attempt to provide a comprehensive overview of what to expect. We were silly and didn’t pre-sort a taxi to the hotel and ended up paying 100MAD from the taxi rank outside departures. On the return the lobby staff sorted a taxi for 50MAD, to give a rough estimate of the expected price. It takes about 10-15 minutes, probably not a reasonable walking distance for most. We arrived a few hours early (1pm) for check-in (3pm) but fortunately the room was already made and they allowed us to go in early. The check in process was fast, informative and professional. You are offered complimentary, decent WiFi on arrival. The bellboys then take you to your room, we only had travel bags that we carried ourselves, but I saw them carrying suitcases etc for others if requested. First impression of the rooms would be nice but minimal. It’s was very clean but as other comments have mentioned, has a bit of a tired/outdated feel. There wasn’t anything wrong per-say??, however, compared to other 5 star accommodations it was a little lacklustre. It was missing a lot of finer details (kettle, sewing kit, toiletries etc).That being said, it did appear that other accommodations in the area weren’t too great, so in comparison it was undoubtedly a good place to stay. The room contained a bed, large wardrobe containing a free safe, set of table and chairs, bed side tables, chest of drawers as well as a mounted TV with a large table beneath. There was a paid mini fridge which had expensive prices. Attached was an en suite bathroom, containing a toilet and bidet, sink and shower/bath. The king size bed was VERY comfortable, enough pillows and cover, providing very good nights sleep. There was plenty of space to store all items, even if you were staying for a prolonged period of time. The chairs are comfy and we sat for a while to play cards/board games. The shower was the bathroom highlight, powerful with good, working heat options. As a massive bath fan I really enjoyed this feature, but maybe a little small for bigger guests. The hotel has an overall welcoming feel, with lots of staff available at all hours to meet requests and keep things running. The grounds are quite aesthetic and feels perfectly safe/secure with guards and sufficient lighting, which is appreciated for Marrakesh. While we didn’t use the pool, there is a nice, unheated pool that would be good for warmer months with plenty of chairs and loungers dotted about. The hotel contains a spa, fitness room and business suites. Oddly I didn’t see any prices either online or in the hotel for any of these. I even went to the spa to see what was on offer and there’s not even a ‘menu’ which is rather odd. Our stay included free buffet breakfast, served from 6-10:30. As others have said, it’s very good! The prices for non inclusive breakfast, however, are astronomical so ensure you get it included! There is a large selection of fresh fruits (strawberry, mango, peach, orange, kiwi and a few others). A daily rotating pastry section : breads every morning, pain au chocolate one, croissants the other. A heated section including kofta patties, beef sausage, potato croquets, scrambled egg, boiled egg and an assortment of fried vegetables. There’s an omelette station outside, providing orders free of charge including tomato, mushroom, cheese, ham and onion as well as an assortment of herbs/spices. Standard fruit juice and hot drinks are available too. Overall very tasty, very worth the addition and will set you up well for the day. The location is very useful, in my opinion. It’s one of the nicer areas in Marrakesh, surrounded by other hotels. Opposite the hotel is a large mall with plenty of supermarkets (?)and eateries, providing all you need to survive on your doorstep. In general it is around a 20 minute walk to a majority of the major sites (Koutoubia, palaces, smaller gardens, main Médina). The Jardin Majorelle and Yves Saint Laurent museum was a 15 minute, 70MAD taxi ride, most likely an hour+ walk. Overall I would recommend it for both the location and the accommodation. I would consider it a safe bet for international travellers. However, perhaps due to the geographic region, it is a rather lacklustre 5star. I would compare it to many 3/4s I’ve stayed at, in more ‘classic’ travel areas. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointing

Jan 9th, 2020

Not worthy of the Le Meridian/Marriott name. Dark and uncomfortable room, unclean hallways,paper thin walls so noisy environ in room. It was abnormally warm and so I tried using the AC but it did not work. It took 5 conversations with the staff and 2 service calls with maintenance before a manager finally admitted they turn the AC off in the entire hotel this time of year. Why don't they just say that up front. Breakfast was another story-it was an unorganized display of different foods, you had to hunt for silverware and what drove alot of people crazy were the auto coffee machines that were either out of service 9 with no signs indicating same) or dispensed the wrong beverage-like hot chocolate instead of coffee. If you were lucky enough to hit the right button and get coffee it tasted like mud. Not sure if Marriott regularly inspects its hotels but this property certainly does not do it proud. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very good stay

Jan 8th, 2020

We stayed at Le Meridien V’Fis in Marrakech during Christmas 2019. As a Bonvoy Titanium we have been upgraded to a Executive room, that was terrible. The water pressure was so bay that was impossible to have shower, the Wi-Fi was non-existent. We spoke with the Manager and she have upgrade us to a Suite that was very spacious and with a lovely view to the garden. The hotel is in a very good location, 20 to 30 min to the Medina and with a Shopping Mall just crossing the road. The hotel is in 3 blocks and with a lovely garden and swimming pool. The breakfast is ok, nothing special. We had dinner in the hotel only once and the food was good. This Le Meridien have no Executive lounge but they gave us 6 vouchers per night stayed that we could use in the hotel bar. TRIPADVISOR.COM USER 

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