Le Ritz Hotel and Suites

720 Lindsay Blvd | Idaho Falls, ID 83402-1822  [SEE MAP]Idaho Falls, ID  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Nice hotel, spoilt by a few problems.

Aug 7th, 2019

Let's start with the positives. This is a nice hotel in a good position in or near Downtown. There are numerous restaurants around and it is a short walk to Walmart. Some rooms look out onto the river and there is plenty of free parking. The rooms are well appointed and comfortable. There were however a couple of negatives that really did spoil the stay. Only once did housekeeping even bother to do our room.We made do with our towels for the whole four nights that we were there. Okay, towels dry, I know, but bins don't get emptied and on one occasion I found myself taking the wastepaper bin down to the car park. The other problem is breakfast. The hotel obviously encourages coach parties and breakfast time can be horrendous when three or four coaches are leaving. There is no point in even trying to find a table or any food, the room is mayhem. The staff working in this area were first class, but they couldn't cope with the behaviour of some of these guests. On the first morning it can be amusing, on the second and third it becomes a nuisance and annoying. I do not blame the staff at all, they don't run the hotel, but beware of this when you book! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good locale

Aug 3rd, 2019

Close to the Snake River this is one of several hotels in the area. We had a ground floor apartment with the usual mod cons. The IT man was very helpful in wiring up the TV to the internet. Bed comfortable, air con good, buffet breakfast acceptable (very good waffle machine) Very few punters about TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Traveling

Jul 27th, 2019

With so many choices on the Snake River near the Idaho Falls, we were torn. This hotel is an excellent choice. The lobby is beautiful, our room was very nicely done, comfortable bed, good size refrigerator if you are staying longer. The view from the room was beautiful (pics attached), the foot bridge over the canal a perfect addition. A short walk to the falls. Breakfast was good. The oatmeal was made in a pot (vs the packet we got at a restaurant recently), eggs were good. All in all, an excellent choice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Prettiest external floral decoration & planting. Internally poor maintenance lets it down.

Jul 27th, 2019

During the period 12 June to 06 July 2019 (23 nights), we visited several west USA National Parks and stayed in 17 different hotels/motels. This provided a unique opportunity to compare and review these establishments. Le Ritz Hotel & Suites – 720 Lindsay Boulevard, Idaho Falls, ID 83402 We stayed for 1 night, 28 June 2019, room 267, cost USD 145.77 including taxes. Breakfast is included. Prettiest hotel external floral decorations and gardens, see photos. The hotel room was spacious with separate bathroom/shower/WC, and separate washbasin area with good supply of amenities. However the experience was spoilt by the obvious poor housekeeping and maintenance. We found: • All horizontal surfaces dusty • Used coffee filter from previous guest still in the coffee machine • ¾ used toilet rolls still unchanged • Bathroom extractor fan clogged with dust/grime (see photo) • Only 1 face towel provided for 2 guests • Spare pillow case unclean • Room air stale Clearly management need to tighten up on cleaning supervision and inspection prior allocation of rooms to new guests. Simply opening the window would be a step in the right direction. A pity as hotel has all the attributes to make it a resounding success. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice Hotel For Good Price on the Snake River and close to falls

Jul 12th, 2019

I had booked a room months in advance and requested an upgrade to a room with a view of the river as an extra. I was told they would get back to me. Never heard back. At checkin they asked if I wanted that upgrade but informed me they did not have any rooms with a view with queen beds. The only exception was a suite for quite a bit more$. We did negotiate it down to just $50 more and it was totally worth it. Two bathrooms a fireplace and a living area with pull out sofa. The balcony was private and the view was gorgeous. (Except for the dog poop area directly below us but since we were on the 2nd floor it did not matter). The room was excellent and the staff and free breakfast were good as well. Only complaint was the hot water would blast you unexpectedly so you had to really watch that in the shower. And there was no book in the room with all the hotel amenities or anything listed. TRIPADVISOR.COM USER 

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