Le Royal Meridien Shanghai

789 Nanjing Road East | Shanghai, Shanghai 200001  [SEE MAP]Shanghai, Shanghai  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Relaxing Staycation in Shanghai

May 21st, 2019

We spent a wonderful weekend staycation in Le Royal Meridien which is located in the heart of Shanghai. The breakfast buffet had a great variety of dishes, comfortable seating, and a counter for take-out coffee :) We also enjoyed the spread during happy hour at the executive lounge. The indoor swimming pool was heated to a perfect temperature! Although parts of the property were undergoing renovations during our stay, the hotel made efforts to minimize the impact - and we didn’t hear any noise associated with this. If there is a point of improvement, the receptionist at the Chinese resto during Sunday lunch can be a bit friendlier. Maybe the amount of diners availing of the special weekend lunch deal was a bit too much for her. However, once seated inside, all the other staff at Ai Mei restaurant were very friendly and efficient - which made up for it. We ended up enjoying our dim sum buffet lunch. Special thanks to Vicky at the Executive Lounge. The hospitality she extended from check-in immediately gave us a good impression of the hotel. She was very helpful and professional in sorting out special requests such as cots for our one year old twins. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Location is Excellent.

May 19th, 2019

This was my second stay at this hotel. The location of this hotel is probably its best feature. The rooms are well appointed with excellent views of Shanghai. I found the open plan layout a bit strange as there was little/no separation of the bath & toilet from the main room. I guess when you travel alone it's not an issue. The most frustrating aspect of this hotel is the shuffling you have to do between different lifts to access different levels of the hotel. Also, compared to other hotels I've stayed at in China, the staff in supporting functions (e.g. cafes, dining areas, telephone) appeared to have limited English skills which can make communication challenging. The English of the reception staff on check in/check out was good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Always my choice hotel in Shanghai

May 19th, 2019

Perfect location is why I return to this hotel every time I'm in Shanghai. Right in Pedestrian Walking Street where food is easily accessible and 3 mins walking distance to People's Square Metro station which is an interchange station with 3 metro lines passing through. On this trip, I realised there's now a new mall literally right next door - Shimao Mall, which has more dining options and interesting flagship stores such as the M&M and Lego stores. Service is 5* and super love the heated pool, always much appreciated especially when you are visiting during a time where the weather is abit chilly. The only little inconvenience is the need to change lifts, from ground level to Lobby level, then changing to another set of lifts to get up to the room. And the ground level renovations seem to have taken quite some time, it was under renovation when I was there last April and still uncompleted as of this stay. Love how they recognize my repeat visit being a Gold member and always able to extending a room upgrade and late check out for me. A little sad though that there was no snack amenities this time hahaha (was given a box of cookies and brownie the last time). TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Location

May 18th, 2019

The hotel is next to the famous walking street – Nanjing Road, and very easy access to several subways. Thanks for the room with amazing view to Huangpu River and also People’s Park/Square 44th floor Club lounge staffs are dedicated. They do their best to providing the best services to lounge guest. There is room to improve in swimming pool management in terms of on-time opening and lifeguards’ job duty. However, I still rate 5-star to the hotel, and hope my post help the hotel Sr. management pay attention in this area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Home sweet home

May 17th, 2019

It was one of the most wonderful experience being in Shanghai and staying at Le Royal Meridien Hotel. Excellent service as I must say. Staffs were friendly and helpful, I can easily compare coz I stayed my first night in other local 5 star hotel nearby. Le Royal Meridien has a cozy ambience, excellent facilities, great variety choice of breakfast menu, at the heart of the city... What else I can say, it is indeed a 5 star hotel with 5 start service. :) I can highly recommend :) TRIPADVISOR.COM USER