Le Viking Resort & Marina

50 chemin Masson | Sainte-Marguerite-du-Lac-Masson, Quebec J0T 1L0  [SEE MAP]Sainte-Marguerite-du-Lac-Masson, Quebec  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

Family Summer Get Away

Jul 9th, 2020

Let me start by saying this was supposed to be a trip for myself and our 2 children ages 3 and 8. When we arrived the hotel was beautiful from the outside. We were Advised due to covid cleaning the room would need a little later then expected to be cleaned - which is great but waiting with kids not lol. So we went to the restaurant on the property. The server was delightful and so pleasant with my kids! Ordered wine, pizza and nachos which were all very good and served with a smile. ( even after some changes) We got the 3 bedroom condo. Which was super spacious- new and clean. I was very impressed! Only issue for us is, as a family there isn’t much to do on the property. No other kids- no pool, no beach, play area etc. Keep that in mind when deciding. The staff was was kind and acomidating. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not worth

Feb 17th, 2020

The place is good and a great place to stay, don't get me wrong. But this is not what's expected when a very high premium is payed for this location. Maybe a good place for long stays if you are not charged a fortune. Approximately$400 was charged for 2 nights with single supply of towels, limited parking and you get one if you are lucky, no food, self cleanup! 'This is a condo and not a hotel' is not a valid reasoning, we didn't rent from the owners (like Airbnb where all these reasonigs stand valid), but from a professional agency/brand who manages this. So I strongly believe it's your responsibility to make sure that the guests get what they deserve. Tell me one good reason that justifies why someone should rent this place for this rate and not a 4star hotel for a price may be lesser than this. The gentleman at the reception deserves special thanks since he went all the way beyond his responsibilities to move his car and help me in getting a parking spot across the road in that winter storm. All the staff were best at their service. Shame on the management to give the employees a tough time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very enjoyable

Jan 6th, 2020

Rented 2 units for an extended family outing. Very confortable. Pretty soundproof. Nice rooms with TV. Table for six and confortable sofa. Nice view of the lake. Nice size spa. Appreciated having bathrobes and pool towels. Could have a few extra utensils to eat so as not to use the dishwasher as much. Nice outdoor fireplace. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Beautiful resort but...

Dec 29th, 2019

Rented a condo as a family for 5 days with the intention of using the cuisinette for meals. Wonderful view and clean, spacious modern quarters. Great service but little nagging details. Minimal parking sign (Not obvious at night) limited dishes and cutlery (if you eat cereals in the morning, forget about soup at noon without washing dishes) there is a dishwasher but I won't start a washing run for just a few dishes. No toilet paper rack in the bathroom. One dishwasher pod available otherwise you have to ask front desk (why not have 3 or 4 at a time ). I hope the other rooms are better than our was. The condo was sold as having a cuisinette for many persons so I would have expected to be furnished as such. Every appliance was working well but just those little nagging easily fixable details. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Just avoid this place

Dec 17th, 2019

My husband and I wanted to celebrate our marriage anniversary close to St-Sauveur. As we could not find any decent dog friendly hotel, we chose the Viking Resort and Marina. Well, what a disappointment! This place is composed of condos. Ours was pretty pathetic. I paid several extra fees, I did not choose the cheapest room at all. However, all furniture in the condo was particularly uncomfortable. Nowhere in the resort has a king size bed. I also offered them.to.pay extra for a bathtub via emails. It was not possible.... The bed was small and very high. The bed frame was bigger than the bed so we always hit ourselves in the frame. The floor was covered by cheap plastic and it was very slippery when.we wear socks. The bathroom did not include a bath, only a shower cabin. In the bedroom.there was no.tv, no gardrob to hang our clothes. It the publicity of this place, we read that there are hiking places around the resort. One of the selling points of this place we thought because we hike a lot with our dog. Well, the longest hiking trail was 1 km long, I can say it was not exactly what we expected...... Two positive things about this place: the service and the terasse of our condo. However, it does not wort the money at all. It should be qualified as 2-3 star place, definitely not 4 star. TRIPADVISOR.COM USER 

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