Leonardo Hotel London Heathrow Airport

Sipson Way - Bath Road | West Drayton, England UB7 0DP  [SEE MAP]West Drayton, England  [SEE ADDRESS]
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Courtesy of Leonardo Hotel London Heathrow Airport

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Guest Reviews

TripAdvisor Traveler Rating 2

Lacking in so many ways

Sep 21st, 2019

We stayed at the hotel for a short overnight between flights. The hotel was lacking in so many ways. Our air-conditioner didn't work and after three contacts with the front desk they finally defaulted to just giving us a fan. There were only two bath towels in the bathroom, no hand towels or wash cloths. We ate in the restaurant and the food was pretty bad. My dish included some sort of creamy avocado "sauce," which wasn't an actual avocado, but wasn't guacamole. My husband's dish included about six tiny pieces of chicken. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great value, clean hotel with comfortable rooms and good friendly staff.

Sep 20th, 2019

The hotel is comfortable, however we were a little shocked at the nearly 20 pound taxi fare to get to the hotel. The hotel has arranged a 12 pound taxi fare which we utilised to return the following day. That said, the hotel itself was clean, very comfortable and had friendly accommodating staff. We arrived early owing to our flight time and they arranged a room after about an hour which we greatly appreciated as we were exhausted. The food was nice at the bar, although a little pricey. All in all we would return if we had to be around Heathrow. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Stopover

Sep 19th, 2019

A covenient, clean and friendly hotel. Perfect for one or two nights when travelling. Helpful staff, good quality food and quiet rooms. The executive rooms are worth upgrading to for work or leisure visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Broken aircon

Sep 19th, 2019

Called reception multiple times to say Aircon was broken. Told someone would come and check. At nearly 3am had to go reception myself to ask why nobody is coming to fix it as too hot in the room. Was initially just told wait another 30 mins it will work before I just asked to move me room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Enjoyable overnight stay

Sep 18th, 2019

Room and bathroom facilities were very clean . Bed comfortable. Nice touches like individual shampoo and shower bottles. Staff helpful. Food good. Handy having business centre for printing etc. Everything well organised. TRIPADVISOR.COM USER 

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