Loews Chicago Hotel

455 N Park Dr | Chicago, IL 60611  [SEE MAP]Chicago, IL  [SEE ADDRESS]
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Courtesy of Loews Chicago Hotel

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Guest Reviews

TripAdvisor Traveler Rating 5

Clean, Modern Hotel, Gym Facilities Top Notch!

Feb 22nd, 2020

My husband and I are frequent visitors to Chicago. This is our third time staying at this hotel and will continue to return. Excellent customer service. The Lobby is well designed, light and airy. Rooms are clean, modern and spacious. There is a Starbucks within the hotel which is very convenient to grab a coffee and head back to your room or before you head out. The hotel is within walking distance to most places. The Fitness facilities are by far one of the better facilities I have seen in a 5 Star hotel. The only thing the gym is missing is a steam/sauna room. They have 2 Peloton bikes, I very much enjoyed using the bikes during my stay. Top notch hotel! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Loews Chicago

Feb 8th, 2020

Loews Chicago is the absolute best! My husband and I will always come here to stay for business and leisure! I legit come back because of the friendly environment here. Everyone is always so welcoming and nice. Loti and Jane did a superb job with check in and helping my husband and I find places to visit. I did run into a few issues but Veronica in Starbucks went out her way and fixed the problem head on. Our food was missed and our drink was made wrong we didn't make a fuss about it but she noticed the problem and came to fix it. She even gave us a $5 gift card. She was so amazing her warm energy, infectious smile, just going out her way to ensure we were taken care of was so amazing. We are Starbucks drinkers I guess with us coming everyday she remembered us and our order! Like we just met and she remembered our names! She is truly a rockstar! Thank you thank you thank you Loews for hiring such awesome people to work for your company! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay at this wonderful property

Feb 6th, 2020

Loews is a really nice, upscale chain that does just about everything right. We have stayed at the Manhattan Loews before and enjoyed it. The Chicago property was just as nice. I had a corner king. It wasn’t particularly large, but it was thoughtfully done and the space was perfectly functional. One nitpick: the shower has no shaving niche or ledge for women travelers. I tend to write off hotels for this reason because it is just too difficult to shave in such showers. However, Loews wins me back with the most amazing toiletries (Julien Farel) - which is just about the best shampoo and conditioner you will find anywhere. Anywhere! To boot, Loews stocks the rooms with Julien Farel hairdryers. Whatever hairdryer you may use at home (and I use a Dyson myself), you will not be disappointed with the Julien Farel hairdryer. It is a Ferrari of hairdryers, a true sign that the Loews brand values women travelers (despite the shower issue). Room service is terrific - tasty and delivered fresh and hot. The lobby is beautiful and the bar is hopping even midweek. ETA served a great breakfast and dinner. Amex plat cardholders - book this property under the FHR program for the dining/late check out/upgrade perks, which are generously granted here. The service is friendly and attentive without being overbearing. You don’t get the feeling that everyone is looking for tips here. Finally, the location is really good. The loop, River North and Streeterville are all very easily accessible. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Sparkling, Sleek, Excellent Service, Great Bed, Great Restaurant

Jan 31st, 2020

For business.....found staff excellent, slept great in bed with excellent mattress, sleek mid century modern touches. Very pleased all around.The restaurant breakfast delicious. Cocktails at bar good ( rye with pear.....mmmm) Gym was good and wished I had brought bathing suit for lap pool. Easy home base with whole foods around the corner as wells a Target to pick up some needed items TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Hidden gem in Chicago

Jan 30th, 2020

We frequently go to Chicago and I wanted to try this hotel because of the high ratings it got. We spent 3 nights for a birthday getaway. We booked a Lakeview Suite & we had floor to ceiling windows facing in 3 different directions. The bedroom is entirely separate from the living area. The living room has 2 chairs, sofa with a pullout sofa & coffee table. There are TV’s in both the bedroom & living room, but we never turned them on. We enjoyed taking in the views from the 14th floor. The bathroom had 2 sinks, a large shower & a separate tub. We splurged and ordered room service breakfast, which was great. The hotel is just north of the river and east of Michigan Ave. There is a Whole Foods, Walgreens & Target less than a 5 minute walk from the hotel and Michigan Ave is just about 8 minute walk. We had requested non feather pillows and they went through the suite and gave us a feather free suite. We ask this with all the hotels that we go to, but many times we have to request it again. That was not the case here. The staff here was great and the hotel is a hidden gem in Chicago. We definitely will go back to this hotel again. The hotel also offered a late checkout option for us. It was a worth the small amount to not have to checkout until 3 pm. TRIPADVISOR.COM USER 

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