Loews Miami Beach Hotel

1601 Collins Ave. | Miami Beach, FL 33139-3112  [SEE MAP]Miami Beach, FL  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 2

Disappointed with lack of amenities with price paid

Aug 2nd, 2020

This is the second time I’m staying here. Was looking forward to the stay and didn’t get to utilize the pool when I previously visited in past. When we checked in, the front desk Kristin didn’t tell me the pool was closed. I get that the Tropical storm passed by earlier today. All amenities were pretty much non existent. I witnessed a lady in her bikini checked for an availability and paid cash for her room before us. I know business is bad when they are accepting walk ins and paying cash as the reception lady (only one in front) disappears to get her change. I didn’t mind the wait as I know most hotels are lacking in staff. With such low occupancy, I would expect not to be on a floor with so many ppl (lots of noises). My family and I gathered to go down to the pool and saw that they removed all the lounge chairs. Yet, there were small crowd of ppl out there with their own music system. Anyone can pretty much walk to the pool and utilize it as there isn’t any security on premises. So.. even though the “access” to the pool was closed, ppl were allowed to use it. So lots of outsiders were using it. I spoke to front desk and expressed my frustration. It would have been nice and professional to at least inform me of it. No one enforced the mask around us. We had a guy clipping his nails by the elevator and proceed to get on ours (no social distancing or mask up). For the first time traveling, I did not feel safe here. For what staff I see, they were all nice. The facilities were all shut down. I would have preferred a courtesy call to warn me of these situations. Security guard patrolling the beach states not to come out and especially wearing bags or purses as there have been theft of property on the premises. This was the Loewes I remembered. We basically paid close to $400 with taxes and fees just to sleep. The noises and lack of social distancing and the security wasn’t there for me. First time coming -couldn’t utilize pool because it was too crowded. Second time around -couldn’t use it because it’s supposedly shut down. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Family vacation

Jul 28th, 2020

Even under the circumstances of the pandemic, we had a great stay. The hotel was very nice, and the staff was really friendly. I would definitely recommend this hotel. However, all indoor restaurants were closed at this time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Stayed for a work trip

Jul 23rd, 2020

My company paid for my room while I was staying there for a work conference. I was there for less than 48 hours. Upon checking in, the hotel charged my debit card for room incidentals however I could not charge anything to the room because my company paid for the room. When I checked out instead of refunding the $200 plus room incidental charge the hotel charged me again. It has been months and I am still trying to get the $400 plus funds refunded back to my account. This hotel is shady!!! Stay anywhere else on Miami Beach. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

I will return because of Bryan Rodriguez!

Jul 12th, 2020

My family and I had the greatest day on the beach because of Bryan Rodriguez! We took the full package with the cabana, two chairs and an umbrella and he made sure to check on us consistently. When we return, we will specifically ask for him! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic day at the beach!

Jul 12th, 2020

I had the most amazing day at the beach with my family. The day bed rental was so easy and our attendant Bryan Rodriguez was so fantastic. I will definitely return and recommend to others. The food was also very good I had the Cancun chicken salad and conch fritters. The prices were super reasonable for being beachside service. TRIPADVISOR.COM USER 

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