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at the London Marriott Hotel Park Lane
140 Park Lane
Oct 20th, 2019
Vivian make our stay happier he is very good man we well come back to the hotel and eat in he’s restaurant thank you for good times and good service and good food very good tee and good person make our holiday happy TRIPADVISOR.COM USER
Oct 20th, 2019
Me and my friends came here for afternoon tea and we were very happy with the overall experience we had. We were especially happy with the service provided by Vivian, our waiter, from the moment we sat down. He had extensive knowledge on the teas he was serving us and even went the extra mile to ensure we were satisfied with the food. We would definitely come here again. TRIPADVISOR.COM USER
Superb staff. Fine hotel. Delightful 18-day visit.
Oct 19th, 2019
The staff deserve five stars. I have rarely encountered a more concerned, pleasant, polite and charming staff. Mats Bertram, Front of House Manager, his colleagues, Annabelle and Livia, Premiere Concierge, Daniel, –– and others in the wait staff simply could not have been more solicitous. We were met with smiles and greetings each time we returned to the hotel and every request was addressed with courtesy and responsiveness. Our sole disappointments were inferior wi-fi speeds (maxed out at around 1 mbps!). I am accustomed to ten times that speed so this was a major annoyance. The second issue was that while our room and bath were spotless and delightful, the carpet was appallingly filthy...surely a housekeeping shortcoming in a hotel of this quality. That said, when we brought this deficiency to the attention of management, they immediately offered us another room. We declined as we had already unpacked and chose to ignore this inconsistency. We slept soundly and comfortably. Although our room overlooked Park Lane and the Park, the double-glazed windows kept all but the very loudest motorcycle noise from us. I am a quiet freak and was thoroughly satisfied. Otherwise, one of our favorite hotels in London and one we would happily return to again and again. Thank you, everyone!!! TRIPADVISOR.COM USER
Oct 19th, 2019
I recently visited the London Marriott hotel in Park lane for afternoon tea with a group of friends. It was fabulous, one of the best afternoon tea experience I have had. The service was excellent and the waiter Vivian served us, he was a gentleman, made sure we were happy with everything, looked after us and ensured we were very comfortable at all time. He had a wealth of knowledge about tea and the benefits they have. Overall, we had great fun and would definitely go there again. TRIPADVISOR.COM USER
London Marriott Hotel Park Lane Tea
Oct 9th, 2019
This was an amazing afternoon tea location. Lots of attention to detail and very peaceful surroundings. Went to this location on a Saturday afternoon pre-booked and was blown away by the excellent customer service here. Amazing selection of scones cakes and sweet offerings. Lovely sandwiches and a great cup of tea. Would definitely recommend and would go again! Really enjoyed the warm hospitality and afternoon tea here. TRIPADVISOR.COM USER
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