Lotte New York Palace

455 Madison Avenue | New York, NY 10022-6845  [SEE MAP]New York, NY  [SEE ADDRESS]
Credit

Courtesy of Lotte New York Palace

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Overview

Ideal location in Manhattan, near St. Patrick's Cathedral and Rockefeller Center
Staff receives mixed reviews

This mansion-turned-hotel was designed by Stanford White and funded by railroad tycoon Henry Villard in the late 19th century; since then many have spent the night in the Lotte New York Palace (including the fictional Serena van der Woodsen of "Gossip Girl"). Previous visitors say the hotel is exquisite, from the decor to the view of St. Patrick's Cathedral just across the street. But above all, guests love the classic accommodations, outfitted in soothing neutral tones with brocade drapes and offering extra touches like thick terrycloth robes and 42-inch plasma TVs. Although some bemoan the iconic hotel's steep room rates and note a few issues with requests from hotel staff, most say the ideal location and impressive views make it worth the price.

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Location
New York, NY
Hotel Class
4.5-star
Property Type
Hotel, 733 rooms
Primary View
City center, Neighborhood
Style
Historic, Opulent
Best For
Business travelers, Families, Couples, Solo travelers

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Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

Scorecard
  • 4.5Hotel Class
  • GREATCritic Rating
See all hotels in New York City »

Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards 2019
  • Condé Nast Readers' Choice List 2018
  • Travel + Leisure World's Best Awards 2018

Oyster.com

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An iconic NYC landmark, the Lotte New York Palace is utterly palatial, with gilded stairways, marble floors, and a courtyard that reflects its palazzo design.

Fodor's

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Starting at 360-square feet, rooms are spacious by New York standards and have work desks plus separate seating areas. Complimentary shoeshine is a nice extra.

Other Awards

  • AAA/CAA Four Diamond Awards 2019
  • Condé Nast Readers' Choice List 2018
  • Travel + Leisure World's Best Awards 2018

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 4590 have reviewed the Lotte New York Palace, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 4590 reviews 4.5 (based on 4590 reviews)

Guest Rooms

The recently renovated hotel has rooms with a modern luxurious design that includes separate seating areas, marble bathrooms, desks and either a king or two double beds.
  • Guests can opt for rooms with a view of midtown Manhattan or St. Patrick's Cathedral
  • Rooms in the hotel's Towers section offer an additional boutique experience

Standard room size360 square feet

  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Located on Madison Avenue in the heart of Manhattan, Lotte New York Palace faces St. Patrick's Cathedral. It is within walking distance of Rockefeller Center, Central Park and Madison Avenue shops.
  • Historic courtyard has been the set of several television shows and movies
  • Originally built in 1882 as a private mansion for financier Henry Villard
  • 24-hour valet parking ($85 to $110)
  • 24-hour self-parking
  • Airport shuttle
  • Car service (free)

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

Lotte New York Palace features a few bars and eateries, including Pomme Palais, a French bistro-style bakery that offers breakfast items, sandwiches and light entrees. VILLARD is the hotel's main culinary offering, a new restaurant that opened in 2016 and serves New American cuisine.
  • Trouble's Trust bar is tucked beneath The Palace's lobby grand staircase, and features an impressive floor-to-ceiling wine display
  • Tavern on 51 offers beer, wine, and signature and classic cocktails
  • Rarities is a secluded reservations-only venue where visitors can enjoy rare wines and spirits

Number of restaurants2

Cuisine TypesAmerican, French

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Spa

Lotte New York Palace Spa offers a variety of treatments including massages, facials, body treatments, waxing services as well as beauty treatments like manicures and pedicures. The 7,000-square-foot spa is open daily.
  • In-room spa treatments available
  • Luxury spa packages offered

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

Children younger than 12 sharing a room with parents stay for free at the Palace, and the concierge can arrange visits to family-friendly attractions. The concierge can also arrange for professional babysitting services.
    • Kids club
    • Cribs
    • High chairs

    Fitness

    The gym is available to all guests and offers robes, complimentary exercise clothing and cross-training sneakers for guests' use during their visit, as well as cardio and weight equipment. The fitness center also houses a steam room and spacious locker rooms.
    • Yoga mats and open stretching area
    • Trademarked personal training program available
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)
    • Bicycles
    • Tennis
    • Guided runs
    • Paddle boats
    • Motor boats

    Business

    Lotte New York Palace's business offerings includes Les Clefs d'Or concierge services, 30,000 square feet of meeting room space, and dedicated elevators to event areas.
    • Banquet and catering assistants on staff
    • Complimentary car service in a 20-block radius on weekdays, based on availability
    • Equipped for large press conferences in the 3,456-square-foot Villard Ballroom

    Number of meeting rooms23

    • Business center
    • Meeting rooms
    • Meeting and event planners available

    Pets

    Small dogs 25 pounds or less are allowed. Guests must sign a pet waiver assuming any damage caused by the pet and a $125 nonrefundable fee is due upon check-in.
    • Pets cannot be left unattended in room
    • Pets must be in caged carrying case when transported to and from the room
    • Pets allowed (with fee)
    • Dog walking
    • Pet-sitting

    Wedding

    The hotel is known for its personalized wedding services, which include the up to 13,000-square-foot, two floor Villard Mansion that includes the Drawing Room and Library venues that can accommodate up to 200 people.
    • On-site wedding planners and wedding packages available
    • 13,000 total square feet available for weddings and receptions
    • Catering staff can provide customized, tailored menus

    Maximum wedding guest capacity200

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

    Find the Best Price

    at the Lotte New York Palace

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.