Louisville Marriott Downtown

280 W Jefferson St | Louisville, KY 40202-1432  [SEE MAP]Louisville, KY  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 4

Good Property

Feb 28th, 2020

This hotel is a good one. We are here for a convention (still at hotel as I write this :) ). The room is big enough. Bed is comfortable. TV is large. Bathroom is nice - rain showerhead, with an attached shower wand as well. The elevators at the property are super fast - somehow you never have to wait more than 30 seconds for an elevator to appear, even though the hotel is crowded. The swimming pool is a decent size and the water is not frigid. One odd thing about it - it is biggish (bigger than some hotel pools), but there is a large sign saying a limit of 5 people can swim at a time... And that failure to follow that rule (and others, like no swimming alone) could get you a $100 fine... Bizarre. The pool is plenty big for a dozen swimmers, and one FAMILY could be over 5 people. Just seemed strange. There is no hot tub (drat), but there is a nice workout room and a yoga room, both open 24 hours a day. The hotel is conveniently connected to the convention center by a "pedway" (aka - walkway or bridge). Another strange thing - there is a really pretty glassed in space on the 2nd floor in the communal area of the hotel. There are tables, comfy seating. It would be a super place to meet or work - BUT THERE ARE NO OUTLETS in it. Seems like a big miss in this day and age of everyone having electronics that need charging up. Also, no concierge on site that we ever found. So if you are in the lobby and have a question, you have to wait until the line at the front desk goes down to be able to ask it. The addition of a concierge would be nice. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent service

Feb 26th, 2020

I stayed at the Marriott downtown for a work function and was impressed with the level of service overall. Particularly the Valet service and Sayed. He was very conscientious, polite and extremely helpful. While everything was fantastic at the hotel, that extra bit of service from Sayed in valet just elevated the stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Well-appointed full service hotel

Feb 25th, 2020

Very nice property, good location, lots of activity in the lobby, Starbucks, valet parking. Room was clean and ready when we arrived. Restaurant was nice and lively, although service was somewhat slow and food was average. All in all, I would definitely stay there again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Comfortable Stay Downtown, Close to Fourth Street Live Area

Feb 23rd, 2020

Stayed a week for a conference held at the hotel. The staff were outstanding, very helpful and friendly. I had a problem with the shower in my original room, and was immediately moved to a different room. The room decor was up to date, and had several amenities such as in-room safe, ironing equipment, mini-fridge, and flat screen TV. Loved the lighted mirrors in the bathrooms. Fast elevators get you quickly to your room. The conference facilities are very nice & easy to access on the 2nd floor by escalator or elevator. Food at the banquet hall was quite good. Drinks at the no-host bar were limited and quite spendy. Excellent location close to downtown restaurants and attractions. I would stay there again, given the opportunity. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Outstanding staff

Feb 22nd, 2020

We were at the hotel for 4 nights for a convention at a neighboring hotel. So glad we chose this Marriott. The entire staff from housekeeping to general manager we welcoming, friendly and helpful in every way. The king room was spacious with comfortable bed and adequate seating. The shower with rainfall and hand held nozzles was perfect. Drinks at the lobby bar were perfect (delicious Old Fashion) and fun atmosphere. MClub was a great place to sit and relax. Again the staff was outstanding. Breakfast was pretty much the same every day (oatmeal, scrambled eggs, breakfast meat, beautiful and delicious fruit, Greek yogurt, juices) but hot and good. Starbucks coffee machine was them a great addition. Would definitely recommend!!! TRIPADVISOR.COM USER 

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