Luxe City Center Hotel

1020 S Figueroa St | Los Angeles, CA 90015  [SEE MAP]Los Angeles, CA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

EXCELLENT CUSTOMER SERVICE

Mar 13th, 2020

Spoke to Kevin at Luxe Hotel, due to current climate with COVID19 the basketball game cancelled. Usually hotels have their policy on cancellation but Kevin was amazing and cancelled reservation for me without penalty. I have been past customer many times.Luxe Hotel is the place to go when Staples center has an event. I pray this crisis resolves soon. Thank you Luxe hotel for being understanding. Yet one more reason to love this place. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent Service, excellent location

Mar 10th, 2020

The warm, friendly greeting upon entering was greatly appreciated. The staff payed attention to details. Gina DC was amazing, she noticed that it was my birthday and made special accommodations to make me feel special. The entire weekend was great as the staff demonstrated great professionalism and care. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Location near Staples

Feb 27th, 2020

Myself and friends stayed here the night we went to Lucha VaVoom at the Mayan Theater for luchadores. Location is across the street from LA Live and stones throw from Staples. Rooms are very nice and clean. Beds are comfortable and central AC (don’t forget to put room key in the slot to keep light and AC on). Valet is $40, but for DTLA it’s not bad and totally secure. Overall, great experience. I would stay there again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Kevin is the best

Feb 27th, 2020

My friends and I checked into the Luxe on a spur of the moment deal and got the wrong room that we needed, however when we checked in Kevin was at the front desk and met all of our needs and more. He was a gentleman. Helpful. Understanding. And everything you would hope to see helping you. He gave us directions to all the places we asked him about and even gave us some cold waters. Kevin is the definition of class. So if by chance his boss is reading this, that man deserves a raise, as it is for him that I would stay here again. Thank you Kevdog. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Kevin From Heaven!

Feb 27th, 2020

The moment my friends and I stepped onto the grounds of the hotel to check in, Kevin set the stage with his friendly, welcoming, and professional personality! He was quick and efficient. He made sure that we were well hydrated with complimentary water bottles! He informed us how the mini bar worked so there was no confusion or tricks! Kevin was a real homie right away and I appreciate that. Thank you for the experience, Kev-Dawg! TRIPADVISOR.COM USER 

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