Madison Hotel

79 Madison Ave | Memphis, TN 38103-2137  [SEE MAP]Memphis, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

So so Hotel.. no security available

Jun 18th, 2019

For a 4 star hotel, the stay was only average. We had a weird initial first impression with valet upon arrival. They did not greet us like you would expect a valet attendant to do when you pull up. Upon departure around 4am the next day, we ran into a very unpleasant situation in the lobby. Apparently, drunk and maybe homeless people stumble in off the street on a regular during the late night hours. This happened as we were leaving and the man got into an aggressive verbal altercation with the front desk agent who insisted he leave the hotel. We thought he was going to get violent with her (or us) as we were right there. There was no hotel security anywhere in sight. He eventually left, but left us feeling awkward and wanting to leave as quickly as possible. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Bitter sweet stay

Jun 17th, 2019

The hotel is super cute and it is in a great location. The room is nice but the bathroom had hair on too of the clean towels, toilet, sink furniture. Housekeeping cleaned it and they gave me $20 credit for breakfast next day. Sunday was busy for one lady taking care of breakfast, making lattes, checking in and checking out people. Too much for one person. The lady was amazing and very patient but there was a big line of people trying to use front desk or getting a latte. They had a nice granola yougurt parfait and thank goodness they had dates because the one I picked was 10 days old and the blueberries had mold so I changed it. Roof top is amazing! Great view and good service. I would stay again. Just bad luck with the dirty bathroom. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Ok Experience

Jun 17th, 2019

The room was clean and the staff were really nice!!! The mattress was really soft and caused my body to ache badly even after returning home. It’s not worth all that it cost. They charge way more than they should. Parking is too high!!! I shouldn’t have to pay over $60 for parking when I pay almost $350 for two nights of stay. That was a first and last for me. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful and friendly

Jun 16th, 2019

Everything about our stay was enjoyable. Very close to downtown amenities and entertainment. Easy walking distance of Beale Street. The room was a bit small for a king bed. It was perfectly acceptable for our stay, but longer stays should book a suite. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent staff

Jun 15th, 2019

The whole stay was fantastic but the staff is what absolutely put them over the top. The rooms were great but the lounge in the lobby was a great way to kick back and start the morning with a coffee. Great job to the receptionist and barista! TRIPADVISOR.COM USER