Madison Hotel

79 Madison Ave | Memphis, TN 38103-2137  [SEE MAP]Memphis, TN  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 3

Overpriced closet masquerading as a room, with freindly helpers.

Mar 5th, 2020

$59 a night hotel room for $179. Its a tiny room, very spartan, and quite clean. The a/c and heat seemed to work but the cramped quarters were still clammy. I was scalded by the shower and kept up all night toasted by the bedding and the constant waterfall of plumbing sounds coming from the wall. Overall I would not recommend. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Poor management

Mar 5th, 2020

No toilet paper for a full day. Called repeatedly to desk with no answer. Mini bar empty. Only one elevator in service. Second has been down for months. Do not stay at this hotel. Bar area has a great view but is not very clean. Could be a nice hotel. Obviously in need of new management. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Cool spot, beautiful room

Mar 5th, 2020

The staff are wonderfully friendly and the hotel is really cool. We loved the layout and decor of the room and the amenities are perfect. Very well located in the city, well within walking distance of the MUST SEE Civil Rights Museum and Beale Street. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great downtown hotel

Mar 2nd, 2020

My husband and I spent one night here this past weekend. We liked the vibe of the hotel, and our room. Bed was comfortable, bathroom was nice. I especially liked the mirror lighting - great for doing makeup. Hotel was within walking distance to Beale Street and other downtown sites. Our main complaint was that only one elevator was working, making for long waits or long trekks up the stairs (we were on the 8th floor). We wanted to check out the rooftop bar, but knew the wait would be too long for the elevator at that time of day, when many people were checking in. We snagged street parking so didn't have to pay for valet parking, which was nice. I would still stay here again, I just hope they can fix the elevator. It felt like waiting for an elevator in NYC. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

The HU is a horrible place to stay.

Mar 2nd, 2020

Elevator out - long delays. Valet staff gave me a cart to take my luggage to my room upon arrival, and again when leaving. They didn't offer to help. Housekeeping didn't clean the room on Friday when asked to between 11 and 1 p.m. I had to fix the toilet flush handle. Staff acted aggravated that I was there. Cost $1600 for three nights - I you have service like Holiday Inn Express, price like it. Horrible experience - sad since the Madison was always a great place. TRIPADVISOR.COM USER 

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