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Great 2 weeks . All covid safe
Sep 18th, 2020
What a great couple of weeks. The hotel is all covid safe hand sanitiser everywhere. All staff wear masks to protect the guests. The animation team great clemence (sorry if spelt wrong) had us in stitches with laughter during our aqua aerobics (tour de Yorkshire) . Much thanks to nino and co for the great service in the restaurant always cleaning surfaces down after each family left the seats. A big shout out to natasha the very friendly lady serving drinks at the bar. All staff work very long hours. I'd say be patient with the busy staff serving food on the restaurant. My one negative for me im a gin drinker and the local gin wasn't for me yuk. I felt safer there than here in UK the shop owner over the road told me there has only been 6 cases of covid reported since the beginning of the covid . TRIPADVISOR.COM USER
Sep 12th, 2020
Just returned from two excellent weeks in this hotel. Can’t fault it at all. The staff were very helpful and nothing was too much trouble. Very clean with hand gels and sanitiser everywhere, felt safer during this difficult time than we do back in the UK. The quality of food and cleanliness of the dining room was excellent. The rooms were of a good size with a fridge TV and tea and coffee making facilities. The animation team were excellent headed up by Florence and Clemence who always made time for everyone. All in all a well run friendly hotel which I cant praise enough, would totally recommend this to anyone. Looking forward to returning next year. TRIPADVISOR.COM USER
Excellent week away in the sunshine
Sep 11th, 2020
We booked our week away at last minute and didn’t really know what to expect but honestly everything has been spot on. Firstly this hotel is better then many others I have stayed in because of the lovely staff that work within. From the reception, to the bar and restaurant, they are all very friendly and always make an effort to talk to us. I must also give a special mention to the animation team, they have had some great activities throughout our stay that has kept us entertained and the evening entertainment has been great all week also. They are very friendly and always smiling. They were like friends during our stay. The food within the restaurant caters for everyone. The hotel itself has also taken good measures to combat COVID-19 without it taking anything away from your holiday. The resort of Gouves is rather quite, however Covid has not helped with this. There is a lovely sandy beach about 200m away and the coastline is lovely for an evening stroll. There is plenty of activities to do at the hotel itself, with two pools, table tennis, tennis, basketball, french bowls and many more. All in all this hotel has been one of the best all inclusive hotels I have stayed in as it caters for all. Many thanks and hope to see you all soon TRIPADVISOR.COM USER
Sep 8th, 2020
To be fair, I’m writing this sat on a balcony in the hotel. The food is excellent. The location is excellent. The weather is excellent. The location is excellent. The staff are excellent. The rooms are excellent. I don’t really have a bad word to say. Shout out to the animation team; Clemence, Florence, Simone and Rebecca - who are adorable. They cater for as many languages as they possibly can; English, French and German from what I’ve seen. They are are a lovely team, very good at their job. All In all, I would highly recommend this hotel. TRIPADVISOR.COM USER
Sep 3rd, 2020
Arrived in August during covid and felt very safe throughout my week here. There was hand gel everywhere and all staff had their mask on at all times. The staff in the restaurant serve the food to you which is always delicious and varied. The staff at this hotel make your stay from the bar staff who always remember you to the restaurant staff who are amazing. A special mention to the outstanding animation team especially florent who is just crazy and the lovely clemence who works none stop to please guests and includes everyone she even come to see us leave the hotel yesterday to say bye that girl is a real gem. The hotel is classed as a 4 star and when you first arrive it looks like a 4 star but that changes when you get into the room its more like a 3 star. The ultra modern public areas do not continue to the bedroom they are outdated and need updating. The bed in our bedroom badly creaked when sat on thought it would break the bed was very uncomfortable had 1 full nights sleep in the whole week and back ached every day. Another couple we spoke to had no problems with their bed but even my super fit husband also had bad back and couldnt do the fitness classes some days due to this. The hotel is a 20 minute walk to the centre but due to covid some is shut. Overall i would return to this hotel as we had an amazing week which was more due to the staff and people we met here. TRIPADVISOR.COM USER
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