Majestic Elegance Punta Cana

Arena Gorda a Macao | Punta Cana 23000  [SEE MAP]Punta Cana  [SEE ADDRESS]
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Courtesy of Majestic Elegance Punta Cana

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at the Majestic Elegance Punta Cana

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Guest Reviews

TripAdvisor Traveler Rating 5

10th Anniversary celebration

Aug 23rd, 2019

Firstly, this resort is safe and a certain amount of exaggeration has spread like wildfire. At no time did we feel unsafe or in danger when walking around night or day. Plenty of staff/lighting are in every corner throughout resort and on beach. If you put yourself in a situation, you'll find a situation..anywhere in the world. That being said...our 2nd visit here was fantastic. Jesus was our concierge for most of our stay and was head and shoulders above any other concierge we've had or saw. Our comfort and needs were met with ease from him...plainly put...an outstanding individual. The theatre area was down during our stay so many events took place at the Mirage which is a great alternative. Their coffee shop has THE best Spanish coffees, milkshakes and cakes and treats you'll find. Also amazing is the newer snack bar with indoor or outdoor seating. Excellent wings, nachos and mozzarella sticks...really...all good there is great. We had an ocean view room and while the air conditioning wasn't the best, the view made up for it. The entire resort is well taken care of and staff just as friendly as our first visit..if not more. All in all...a memorable experience and will be returning..and highly recommend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Hotel

Aug 22nd, 2019

My family and I spent a week in this wonderful hotel, July 2019. WE absolutely had a great time. The Majestic Elegance is a 5 star hotel that provides excellent service ensuring that everyone had a good time. The hotel staff were amazing and very cordial. They were very pleasant and always had a smile, which made you feel welcome. The hotel included an entertainment team that provided awesome activities for everyone. They worked hard to ensure that everyone had a great time. I want to say kudos in particular to the following staff members: Pocahontas Mini-mi Scooby doo Fifi Romeo sin Julieta (Francis) Shakira Stefany Garcia (Camarera de Elegance Lounge) Sofia (Bar) These are just some of the wonderful staff in the hotel. I can't say enough. We had a great time even though there was so much negative publicity about traveling to Punta Cana. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Destination wedding

Aug 20th, 2019

This resort is hugggggeeeee! You have to prepare yourself to walk around this place! The lobby itself was big! I, timed myself from my room to the lobby. It was about a 12 mins (walk) . Though I advise to NEVER walk alone.. never! it is dark.. and can be scary.. be alert of your surroundings . Room was beautiful and clean ! Love the hot tub inside the room Though I do not understand the square toilet in our bathroom ... Everything else was great. Really enjoyed myself . The employees are amazing, they are full of life! Food— it’s a hit and miss on certain days. And on certain meals . Some are good & Some aren’t the greatest but it wasn’t TOO bad. I would definitely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

E.coli

Aug 19th, 2019

My husband and I went for our honeymoon. After three-four days, we had terrible diarrhea which lasted for over a week. We went to the doctors when we got home and were diagnosed with E.coli. We were contacted by the health department about the experience. My husband hasn’t been able to return to work for over three weeks because he hasn’t been cleared of the bacteria. This was unfortunate because it was beautiful and we met a lot of really nice people but the food safety/health is a serious issue. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful Resort with Excellent Service

Aug 16th, 2019

I know there has been a lot of negative press around this resort lately, but my group had a wonderful time. The resort was taken care of incredibly well and the staff was incredibly warm and friendly. We were assigned a butler, Orlando, at check-in who was checked in on us throughout our stay and made sure everything was perfect. They also had a great entertainment staff who really helped get people out for stretching in the morning, volleyball/soccer/waterpolo during the day, and dancing at night. Scooby was our main entertainment guy during the week and was great. Can't say enough good things. Really glad I went. TRIPADVISOR.COM USER 

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