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Mandarin Oriental, Boston

776 Boylston St | Boston, MA 02199-7841  [SEE MAP]Boston, MA  [SEE ADDRESS]

Courtesy of Mandarin Oriental, Boston

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Guests report superior customer service
Expensive rates
This hotel lives up to its five-star reputation. Recent guests describe the hotel as spectacular, comfortable and well-situated. Located adjacent to the convention center and just two blocks south of Newbury Street (not to mention less than a mile east of Fenway Park), the Mandarin Oriental hotel ranks high on almost every luxury seeker's list thanks to its 16,000-square-foot spa and spacious guest rooms. Each of the property's elegant accommodations displays art deco accents and extravagant touches, such as luxe linens, marble bathrooms with separate soaking tubs and walk-in showers and high definition LCD TVs. The Mandarin Oriental also makes an ideal choice for families, since it offers strollers, playpens and certified babysitting services for traveling parents. There's also an extensive library of kid-friendly DVDs and some Sony PlayStation 3 consoles for guests for rent.
Boston, MA
Hotel Class
Property Type
Hotel, 148 rooms
Primary View
City center



  • 5.0Hotel Class
  • GREATCritic Rating


U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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Critic Reviews

Other Awards

  • AAA/CAA Five Diamond Awards 2019



The picture of luxury, the Mandarin Oriental, Boston combines classic New England elegance with refined touches the brand is known for. Centrally located in Boston's Back Bay, the Mandarin connects guests to the city’s finest shopping, cultural venues and business institutions.



The lobby’s long, gas fireplace is a wonderful place to relax surrounded by fresh flower arrangements, soothing music and personable staff ready to create a quiet respite within the busy city hotel.

Forbes Travel Guide Five Star Awards 2019

Condé Nast Traveler


The front desk is one of the best in town, hands-down.


It has no pool; and the views aren't as grand as those at the high-end properties on Copley Square. But it's as special as any hotel in Boston -- and a clear winner if you prefer contemporary to traditional decor and ambiance.

Other Awards

  • AAA/CAA Five Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 974 have reviewed the Mandarin Oriental, Boston, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 974 reviews 4.5 (based on 974 reviews)

Guest Rooms

Guest rooms at the Mandarin Oriental combine contemporary Asian decor with luxurious fabrics and modern Asian art in colors ranging from teal to taupe. Each room features a walk-in shower and separate oversized bathtub, a large work desk and an entertainment system with a high-definition television, quality audio system and interactive features. Wi-Fi is complimentary if you fill out the free Mandarin Oriental online profile ($15 per day without profile).
  • Twice-daily housekeeping and turndown service

Standard room size400 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Located in trendy Back Bay, the Mandarin Oriental, Boston offers direct access to the upscale shops in the Prudential Center through a private guest entrance and is within walking distance of the theater district, the Boston Public Garden, the Boston Common and the boutiques and restaurants on Newbury Street. Fenway Park is also within walking distance for baseball fans who want to catch a game while they’re in town or take the history tour.
  • Located 6 miles southwest of Boston Logan International Airport
  • Walking distance to public transportation at Copley Square
  • 24-hour valet parking ($65)
  • 24-hour self-parking
  • Airport shuttle
  • Car service (free)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The Mandarin Oriental is home to the only Forbes Five-Star spa in Massachusetts. The 16,000-square-foot spa offers 11 treatment rooms, including two couples suites with private vitality pools, separate men's and women's heat and water facilities, including quartz crystal steam rooms and experience showers, and a spa cafe. Holistic treatments include massage therapies, body scrubs and wraps, aromatherapy and a variety of facials inspired by traditional Chinese medicine.

    Services offered:

    • Massage
    • Facial
    • Body Treatments (i.e. scrubs, wraps)
    • Salon services
    • Outdoor treatment area
    • Steam room
    • Sauna


    Upon arrival, kids are encouraged to "catch" a plush lobster and they receive a sea-life-inspired cookie. The Mandarin Oriental offers children’s bathrobes and bath toys for young guests, as well as cribs, infant amenities and strollers. For older children and teens, the hotel features a lending library of DVDs and Sony PlayStation 3 consoles and games. The hotel partners with a licensed babysitting service (additional fee) and offers children’s menus at both its restaurants and through room service.
      • Kids Club
      • Free Kids Club
      • Fee for Kids Club
      • Cribs
      • High Chairs


      The fitness center at the Mandarin Oriental, Boston is known for its unique personal Kinesis Wall and is equipped with Technogym cardiovascular and weight-training equipment, as well as TRX Suspension Training gear. Both group and private fitness classes in yoga, Pilates and Yogalates are offered (for a fee) and personal trainers are available for an additional fee.
      • Maps available for the Charles River bike path nearby for jogging and biking
      • Weight equipment
      • Cardio equipment
      • Yoga mats
      • Free fitness classes
      • Premium fitness classes (with fee)


      The Mandarin Oriental offers more than 10,000 square feet of meeting and event space, including an elegant ballroom and three meeting rooms overlooking Boylston Street that are equipped with Telecom and videoconferencing capabilities for global meetings. The professional audiovisual services team offers advanced technology, including global broadcasting, spot lighting and ceiling-embedded rigging points for wire-free productions. The hotel also offers the Lotus Suite for event planners, equipped with a stocked refrigerator, office supplies and private restrooms.
      • Loading bay off Boylston Street
      • Laptop and cellphone rentals available
      • Full-service business center

      Number of meeting rooms6

      • Business center
      • Meeting rooms
      • Meeting and event planners available


      Pets up to 40 pounds are welcome at the property and there are two pet programs available. The classic pup program (for $150) covers the cleaning fee, plus a pillow, water, a doggie dining menu and more. The pampered pup program (for an additional $188) offers a doggie spa experience, a complimentary dental exam and a "wag bag" with customized treats.
      • Pets must not be left unattended in rooms
      • Guests must sign a pet damage waiver at check-in
      • Pets allowed (with fee)
      • Dog walking (with fee)
      • Pet-sitting (with fee)


      The Oriental Ballroom at the Mandarin Oriental is an elegant, contemporary venue for wedding receptions of up to 600 guests and features lighting technology, as well as an adjacent space that can be used for pre-function cocktails. The hotel also offers Boston’s only outdoor wedding venue, a large and level grassy area that can accommodate tenting, ceremonial arches and outdoor seating. Couples who wed at the hotel receive a complimentary honeymoon night.
      • Dedicated catering kitchen
      • On-site bridal spa services

      Maximum wedding guest capacity600

      • Hotel hosts weddings
      • Outdoor space for weddings
      • Wedding planners available

      Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

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      at the Mandarin Oriental, Boston

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