Mandarin Oriental, Boston

776 Boylston St | Boston, MA 02199-7841  [SEE MAP]Boston, MA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Exceptional stay

Apr 21st, 2019

My family had a birthday/holiday weekend stay at the Mandarin Oriental and from the minute we drove up we were amazed by the exceptional service. Jackie at the front desk acknowledged that it was my birthday as we checked in, and found an exceptional room for us, and also sent a beautiful birthday treat to our room. The concierge, doormen and bell staff were all incredibly helpful and kind all weekend. My family and I were in agreement that this will now be our go-to hotel whenever we come to Boston. We chose the MO originally for its location, but a two night stay here has convinced us to seek out the MO brand for future hotel stays. Thank you for a lovely weekend! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

My Home in Boston

Apr 18th, 2019

The Mandarin Oriental Boston is a stunning property, run by exceptional people. My family and I were in town for the Boston Marathon. Jackie (front desk manager) and her team were amazing. They gave us the best room in the hotel, during an exceptionally busy time. We were very comfortable and well pampered. The restaurant downstairs was elegant and the food was delicious. Finally, the concierge team (Corey in particular) was outstanding. They catered to all of our needs and were incredibly professional. They helped me with all of my marathon specific reservations (travel to the start line, etc). This hotel and its team are amazing. The only place to stay while in Boston. My family and I look forward to returning many times. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best hotel in Boston

Apr 15th, 2019

This was my second visit. I cannot say enough wonderful things about this exceptional property. I have been going to Boston for years and to be honest I always stayed at the Four Seasons. Once I experienced the Mandarin, I cannot fathom staying anywhere else. The staff is so welcoming and friendly. The property itself is gorgeous and the rooms are superb. Having Bar Boulud right in the lobby is a phenomenal perk as well (not to mention how easy it is to walk to Fenway from this location). Fantastic neighborhood too! Highly, highly recommend! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic Hotel

Apr 13th, 2019

Excellent place for business or pleasure in a great location. The services was exceptional, and the room was spotless. The beds are new, and the rooms are spacious. Truly an exceptional hotel that I look forward to visiting again -- and I generally hate hotels. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

First time in a Mandarin

Apr 12th, 2019

This was my first time in a Mandarin Oriental and I had some high standards in my mind from all of the hype. I have to say my stay lived up to all the hype. Loved the level of service provided by everyone once you entered the hotel (the outside staff were not very friendly) Upon checkin I was escorted up to my room by the front desk staff which has never happened to me and was a nice touch. The room itself was spacious with everything you would look for in a hotel of this level. We needed a roll away bed and the front desk scheduled it to arrive at a certain time so it wasn’t in our way. We had some late night food which was delicious and delivered promptly. The breakfast is amazing. Treat yourself and book a stay here. TRIPADVISOR.COM USER