Mandarin Oriental, Boston

776 Boylston St | Boston, MA 02199-7841  [SEE MAP]Boston, MA  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

I travel to Boston regularly and Mandarin - is "home away from home"

Apr 6th, 2021

I have an office in the Prudential and come to back to the east coast from California. I always stay at the Mandarin and appreciate the building location, the staff at the front desk who know me and what I like, and always make the accommodations right for me and my family when we come. It's nice to know that the highest level of customer service is highlighted so heavily and rarer these days. I never have to think about where to stay when I come "home" to Boston. Dave C. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Wonderful Night, Incredible Getaway

Mar 23rd, 2021

Everything about this experience was incredible, from the decor and service to the location and food. Everyone was friendly and helpful. Overall it was a really incredible experience and a well needed escape from the world for a night. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

One night staycation

Mar 19th, 2021

Impeccable and professional staff is what makes a Mandarin Oriental and their Boston location nailed it. They handled our requested dinner reservations, called prior to us even checking in and let us know it was taken care of. Our car was available quickly when requested. They knew we were celebrating a birthday and sent up a special dessert. One of us is gluten free and upon learning that they procured an additional dessert to meet that dietary need. We always enjoy staying at Mandarin Oriental properties. The consistent excellence across their brand is worth the money. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Best place to stay in Boston

Mar 13th, 2021

The Mandarin Oriental Boston since it reopened is a wonderful place to stay for our trips to Boston. We have now stayed twice, once over Thanksgiving and once over Valentines and each time was fantastic. Our main concerns are COVID safety, comfort of the space and welcoming nature. MOBOS has everything! The new rooms are spacious, well equipped and comfortable. We have rented the back bay corner suites each time and wow, it feels like an elegant home. We are not comfortable eating in restaurants so utilized room service and local restaurant delivery, both of which were excellent. Given the popularity of room service with prior concerns about no in restaurant dining, it could take a bit of time. I am hopeful this will improve as things open up. But the staff are friendly, helpful and welcoming. We had our dogs with us—a cavalier (who now thinks this is his Boston home) and our new puppy and it was a perfect space. The location is perfect and we never felt the presence of other people which we know were there from the room service demand. Very private and luxurious. We had one electrical issue on our second stay with the lights going out every half hour or so despite moving about the room, but we suspect that was a faulty timer. They offered to fix while we were there but we elected to just deal with jumping up to turn on periodically rather than have a facility person in the room since it was a minor issue. I hope as things continue to open MOBOS will bring in a new restaurant into the Bar Boulud space as an onsite restaurant would be fantastic. We are already planning our return trip in a few months! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

A wonderful getaway. Excellent service and amenities. amenities

Mar 7th, 2021

From arrival to departure everything was taken care of for us. The rooms were very clean, comfortable, and well equipped. Room service was timely and food very good. The hotel were staff very accommodating and kept non guests out which made us feel safe. The location is nicely situated between Prudential and. Copley so could order in or go out at your comfort and convenience. TRIPADVISOR.COM USER 

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